SIDHANT VAID
Jammu
Summary
Dynamic professional with expertise in customer engagement, sales strategy, and travel planning. Proven ability to cultivate relationships and develop tailored solutions that drive repeat business and enhance client satisfaction. Motivated professional with a focus on relationship building and sales strategy in the banking and travel industries. Committed to enhancing customer experiences by understanding needs and delivering effective solutions.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
HDFC BANK
HDFC LIFE
JAMMU
07.2025 - Current
- Engaged customers to understand their needs and recommend suitable products.
- Maintained up-to-date knowledge of product offerings and industry trends.
- Collaborated with team members to develop sales strategies and improve performance.
- Sourced new sales opportunities through inbound lead follow-up.
- Cultivated relationships with existing customers to encourage repeat business.
Travel Consultant
TRAVEL LAND INDIA
DELHI
01.2025 - 06.2025
- Researched and planned travel itineraries for diverse client needs.
- Coordinated bookings for flights, hotels, and transportation services.
- Developed customized travel plans to meet customer needs and preferences.
- Responded immediately to clients' questions, issues, and complaints, and found effective solutions when required.
Flight Service Specialist
VED MANTRA INISTUTION
Jalandhar
05.2024 - 08.2024
- Coordinated flight schedules and passenger services ensuring timely departures.
- Created Passenger Name Records (PNR) with precision.
- Utilized Amadeus and Galileo systems for efficient booking management.
Education
MBA - MBA IN TOURISM
CENTRAL UNIVERSITY OF JAMMU
JAMMU04-2025
Bachelor of Commerce - Financial Management
SPMR COMMERCE COLLAGE
JAMMU04-2020
Skills
- Customer engagement
- Travel planning
- Sales strategies
- Relationship building
- Market research
- Event coordination
- Problem resolution
- Excellent communication
- Supervision and leadership
- Teamwork and collaboration
- Planning
- Team management
Languages
English
Native
Native
Certification
Tourism Management
Timeline
HDFC BANK
HDFC LIFE
07.2025 - Current
Travel Consultant
TRAVEL LAND INDIA
01.2025 - 06.2025
Flight Service Specialist
VED MANTRA INISTUTION
05.2024 - 08.2024
MBA - MBA IN TOURISM
CENTRAL UNIVERSITY OF JAMMU
Bachelor of Commerce - Financial Management
SPMR COMMERCE COLLAGE