SIDHARAM HIRANI
BANGALORE
Summary
Dynamic General Manager with a proven track record at Propjourney Services, excelling in business development and relationship building. Expert in enhancing operational efficiency and achieving performance goals. Recognized for implementing strategic marketing initiatives and fostering team guidance, leading to improved customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
General Manager
Propjourney services
Bengaluru
06.2024 - Current
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Deputy General Manager
star estate
Bengaluru
10.2022 - 03.2024
- Developed and implemented strategies to improve operational efficiency and customer satisfaction.
- Supervised team members, established performance goals, provided feedback, and conducted performance reviews.
- Resolved employee issues in a timely manner by providing guidance and counseling as needed.
- Prepared reports on various aspects of organizational operations for senior management review.
- Created strategies to enhance customer service initiatives while maintaining cost-effective operations.
- Conducted market analysis to develop plans for new product launches and promotional campaigns.
- Provided leadership support in developing business plans, budgeting, forecasting, marketing activities.
Sales Manager
PROPLINE REALTY
BANGALORE
09.2020 - 09.2022
- Handled customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Coached employees in successful selling methods and encouraged cross-selling to diversify revenue
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution, and media strategy.
Relationship Manager
Client Advisory Financial Services
BANGALORE
10.2019 - 08.2020
- Communicated regularly with clients to understand needs, evaluate current product usage, and cross-sell new products
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
- Networked with business leaders and executives to identify clientele within the local community.
Relationship Manager
Asset Trust Services
Bangalore
03.2019 - 09.2019
- Built and maintained relationships with new and existing clients while providing a high level of expertise
- Communicated regularly with clients to understand needs, evaluate current product usage, and cross-sell new products
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Sales Executive
Telephony Telecom Technology UC
Dubai
01.2016 - 12.2018
- Directed work of efficient administrative team, maintaining accurate records, inventory, and order documentation
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes, and locating market development
- Built rapport with customers and assessed needs to make product recommendations and upsell
- Provided first-rate service to direct customers and potential customers
- Engaged with customers to effectively build rapport and lasting relationships.
Education
MASTERS of COMMARCE - COMMARCE
NVCOUEGE
BBM - Sales And Marketing Education
NEO NOBLE
Skills
- Business development and planning
- Time management
- Goals and performance
- Relalionshlp building
- Makeling strategy
- Performance Improvements
Languages
- KANNADA
- ENGLISH
- TELUGU
- HINDI
Timeline
General Manager
Propjourney services
06.2024 - Current
Deputy General Manager
star estate
10.2022 - 03.2024
Sales Manager
PROPLINE REALTY
09.2020 - 09.2022
Relationship Manager
Client Advisory Financial Services
10.2019 - 08.2020
Relationship Manager
Asset Trust Services
03.2019 - 09.2019
Sales Executive
Telephony Telecom Technology UC
01.2016 - 12.2018
MASTERS of COMMARCE - COMMARCE
NVCOUEGE
BBM - Sales And Marketing Education
NEO NOBLE
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