Sidharth Koolath
Team Lead Europe AR
Summary
In financial operations, AR process management, and customer relationship management. Currently leading two high-performing AR teams in a global MNC environment, with proven ability to drive process improvements, resolve complex disputes, and ensure compliance with financial standards. Recognized for implementing standardized AR processes across geographies, improving operational efficiency, and training teams globally. Strong communicator, skilled in cross-functional collaboration, mentoring, and delivering measurable outcomes.
Overview
4
4
years of professional experience
Work History
Team Lead – Accounts Receivable
United Parcel Service
01.2025 - Current
- Lead and manage two AR teams (20+ members), overseeing daily operations, collections, dispute resolution, and customer account maintenance.
- Set and monitor team KPIs, conduct performance appraisals, and provide coaching to enhance productivity and accuracy.
- Collaborate with Sales, Treasury, IT, and external stakeholders to resolve escalated issues and improve financial workflows.
- Led the rollout of standardized AR processes in the Ireland region, ensuring alignment with global policies and smooth transition.
- Conducted onboarding and advanced AR process training for regional teams, enhancing cross-functional capabilities.
- Monitor aging reports, unapplied cash, and client escalations to ensure timely follow-ups and resolution.
Finance Officer – Accounts Receivable
United Parcel Service
12.2022 - 12.2024
- Investigated account-level discrepancies and collaborated with global teams to reconcile issues promptly.
- Handled intercompany financial transactions and reporting between regional branches, ensuring data consistency and compliance.
- Supported internal audits by preparing reconciliations, documentation, and workflow overviews.
- Partnered with internal departments to support escalated customer queries and ensure timely resolution.
Financial Admin Assistant– Accounts Receivable
United Parcel Service
04.2021 - 11.2022
- Processed high-volume customer payments and accurately allocated them to accounts using AR systems.
- Verified invoices and ensured correct application of funds in alignment with internal control guidelines.
- Supported financial closings by preparing daily cash posting summaries and exception reports.
- Assisted senior finance officers in resolving payment mismatches and unapplied cash situations.
- Improved daily cash application accuracy, reducing rework by over 20%.
- Suggested updates to data entry validation processes that improved posting efficiency.
Education
Pursuing MBA - International Business
Manipal Unversity
08.2025
Bachelor of Commerce -
Dr. D.Y. Patil ACS College
01.2020
Higher Secondary Certificate -
Dr. D.Y. Patil ACS College
01.2017
Skills
- Accounts Receivable & Dispute Resolution
- Team Leadership & Staff Development
- Financial Reporting & Compliance
- Process Optimization & SOP Implementation
- Microsoft Office Suite (Excel, Outlook, PowerPoint)
- Data Reconciliation & Audit Support
- Strategic Thinking & Decision Making
Accomplishments
High Flyer Award
Recognized for leading the successful implementation of standardized AR processes across multiple regions, resulting in improved accuracy, faster collections, and higher stakeholder satisfaction.
Professional Development
- Designed and conducted global training sessions on AR best practices and dispute resolution
- Participated in internal audit prep workshops to align team processes with compliance expectations
- Mentored junior team members to prepare them for independent account handling and internal promotions
Hobbies and Interests
- Traveling & Exploring New Cultures
- Video Games & Football Enthusiast
- Music (Instrumental & EDM)
Timeline
Team Lead – Accounts Receivable
United Parcel Service
01.2025 - Current
Finance Officer – Accounts Receivable
United Parcel Service
12.2022 - 12.2024
Financial Admin Assistant– Accounts Receivable
United Parcel Service
04.2021 - 11.2022
Pursuing MBA - International Business
Manipal Unversity
Bachelor of Commerce -
Dr. D.Y. Patil ACS College
Higher Secondary Certificate -
Dr. D.Y. Patil ACS College
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