Strategic Finance Manager with over 12 years of experience driving process optimization and team leadership across various sectors. Skilled in enhancing efficiency and fostering innovation to meet organizational goals. Combines strong communication and leadership abilities to manage operations effectively and address interpersonal challenges.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Team Manager
Cognizant Technology Services
Hyderabad
10.2022 - 11.2023
Drove daily operations with emphasis on analytics coaching and recognition to maximize team output.
Managed a 40-member team through two leaders across various subprocesses.
Initiated pilot projects and established new subprocesses to streamline operations.
Facilitated transitions of new projects by supervising hiring, training, and launches within SLA deadlines.
Executed hiring and development strategies leading to decreased attrition rates.
Crafted performance review plans, delivering consistent feedback to enhance productivity.
Conducted quarterly reviews and annual evaluations promoting ongoing improvement efforts.
Utilized data analysis to identify improvement opportunities, boosting overall team performance.
Coordinated shift schedules to optimize team availability and service delivery. and resource allocation for optimal staff coverage.
Financial Crime (LOB – Line of Business) Escalations Team Leader at J.P. Morgan Chase & Co.Financial Crime (LOB – Line of Business) Escalations Team Leader at J.P. Morgan Chase & Co.