Sidharth Satheesh

• Managed a team of 100 employees including 6 operations managers.
• Oversaw multiple projects for Amazon across NA and EU regions pertaining to delivery defects, safety and compliance, payments and logistics partner onboarding.
• Provided guidance and support to the directs for effective people and operations management.
• Led business reviews with stakeholders and leadership.
• Actively supported hiring activities, conducted ~180 interviews.

• Managed two Level 4 operations managers, and team of 35 auditors overseeing projects related to logistics, delivery performance, and payment domains
• Collaborated with partner teams to ensure seamless coordination and alignment with organizational goals
• Achieved significant improvements in delivery performance metrics, reduced dispute resolution time, and optimized payment processes
• Demonstrated strong leadership and strategic planning skills in driving operational excellence and fostering team development

• Successfully managed multiple programs in logistics, payment, onboarding, and customer dispute resolutions
• Led a team of 15 Level 3 employees, ensuring efficient operations and high performance
• Implemented strategic initiatives to improve processes and enhance customer satisfaction
• Implemented statistical process control methods to monitor processes, enabling proactive identification of potential issues before they became problems
• Championed Lean Six Sigma initiatives within the organization, driving process improvements that led to cost savings and enhanced performance metrics

• Audited global addresses to ensure accuracy, vital for efficient delivery operations
• Played a key role in maintaining data integrity and enhancing customer experience
• Demonstrated attention to detail and adherence to quality standards in auditing processes. Valuable experience in a critical aspect of Amazon's logistics operations

• Contributed to industrial solutions at leading
  manufacturer specializing in oil storage tanks,pressure vessels, heat exchangers, desalination units, and related products
• Monitored project progression, ensuring
  adherence to timelines and quality standards
  throughout production lifecycle
  
• Played pivotal role in material procurement,
  leveraging expertise to source high-quality
  materials while optimizing costs
  
• Engaged in design and quality testing processes,
  employing meticulous attention to detail to
  guarantee product excellence and compliance
  with industry regulations
  
• Oversaw manpower allocation and logistical
  requirements, ensuring seamless operations and
  efficient resource utilization

• Played key role in project estimation for
  prominent MEP (Mechanical, Electrical, and
  Plumbing) and facilities management firm,
  specializing in civil works
  
• Analyzed MEP drawings to determine necessary
  units required for various projects, ensuring
  accurate estimations aligned with project
  specifications
  
• Conducted comprehensive cost reviews by
  liaising with suppliers of mechanical, electrical,
  plumbing, and firefighting systems, negotiating
  optimal prices to minimize project expenditures
  while maintaining quality standards
  
• Prepared detailed and competitive quotations
  for client submissions, demonstrating proficiency
  in conveying project requirements and cost
  breakdowns to stakeholders effectively