Sidhartha Bhoi

Project - Tokio Marine North America Service

Role - Test lead

• Performed as Test Lead for Duckcreek Billing Team comprises 4 members.
• Participated and assisted in leading daily Scrum Policy team meetings with management, development and QA.
• Acted as liaison between BA, Dev and Client with regards to queries, defects, Sprint progress and blockers.
• Maintained correct and consistent project documentation in Confluence, Jira.
• Suggested new strategies to optimize team's efficiency and efforts to management and team which enable team to complete task with in deliverable time line.
• Involved in testing of various DCT Billing Component such as Agency Billing based around functionality like Agency Statement Generation, Direct Bill Commission, Commission Plan, Installment Schedule, Payment Processing, Disbursement, Items in Suspense, Operational Reports and Task Management.
• Trained junior testers in project standards, testing protocols in DCT Billing workflow.

Project- Argo

Role- QA Team Lead

• · Performed as QA Team Lead for Duckcreek Billing Team comprises 3 members.
• · Collaborated with developers, product owner and BA to stay current on product features and intended functionality.
• · Billing testing involves Direct/Agency/Broker Billing functional areas like Account & Policy Plan Configuration, Account Setup & Behavior, User Admin, Invoicing, Follow-up Processing, Refund Processing, Commission Plans, Custom Area Hold, Pay Plan Availability, Billing Tasks, ACH Outbound, Credit Card Integration Installment Schedule, and Payment Processing etc.
• · Provide support to DEV and BA team as a Test Lead on business/requirement related queries.

Project- West Bend Mutual Insurance

Role- QA Team Lead

• Performed as QA Team Lead for combine team of DCT Policy, Billing and Claims module.
• Coordinated and assisted with assignment of tasks to team members.
• Maintained correct and consistent project documentation in Confluence and Jira.
• Involved in testing of DCT Policy Admin System which includes Personal Lines as well as Commercial Lines e.g. Commercial Package, SMART Business, SBOP, EPLI, Condo D&O, General Liability, Workers Compensation etc.
• Involved in testing of various DCT Billing Component such as Agency Billing and Direct Billing based around functionality like Invoice generation, Invoice Due date, PCN initiation, Cancellation, Commission Plans, Installment Schedule, Payment Processing, Disbursement, Items in Suspense, Operational Reports and Task Management.
• Decreased product defects 90% by implementing quality assurance guidelines as per project customization scope.