Sidharth AR Prasad
Customer Success Manager
Summary
To leverage expertise as an Experienced Associate, utilizing excellent client and project management skills. Action-oriented with a strong ability to effectively communicate with technology, execution, and business audiences, aiming to contribute effectively to the success of the organization.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
10
10
Certifications
4
4
Languages
Work History
Customer Success Manager Post Regional Sales
C4 Clouds(SAAS, NAAS, SASE, Network Services Handling)
06.2022 - 07.2023
- Conducted thorough market analysis to identify gaps and opportunities, informing the development of new and updated products and services.
- Advised business clients on optimizing their product mix to maximize sales and enhance customer engagement, based on market insights.
- Assisted businesses in formulating and implementing marketing policies and programmes aimed at fostering consistent growth.
- Proactively monitored consumer behaviour patterns, anticipating changes and ensuring the ongoing relevance of marketing strategies in dynamic market landscapes.
Civil Engineer
Sowparnika Projects &Infrastructure
08.2019 - 03.2022
- Operated within the Quantity Surveying Section, overseeing various aspects of project cost management.
- Oversaw daily operations at construction sites, providing guidance and support to the labor force to ensure efficient project execution.
- Engaged in sales and marketing activities related to construction projects, effectively promoting services and generating business opportunities
- Ensured client satisfaction.
Education
Civil Engineering
Mar Baselios College of Engineering And Technology
Trivandrum 08.2015 -
Skills
Team Playerundefined
Certification
Google Chrome Enterprise & SMB Sales Credential(2023).
Timeline
Customer Success Manager Post Regional Sales
C4 Clouds(SAAS, NAAS, SASE, Network Services Handling)
06.2022 - 07.2023
Civil Engineer
Sowparnika Projects &Infrastructure
08.2019 - 03.2022
Civil Engineering
Mar Baselios College of Engineering And Technology
08.2015 -
Google Chrome Enterprise & SMB Sales Credential(2023).
Google Clouds Sales Credential (2023).
Google Workspace Sales Credential(2023).
Office Home & Business 2021 Accreditation 2021(2022).
Windows Server 2022 Accreditation 2021(2022).
Microsoft 365 Accreditation 2022(2022).
Microsoft Education Accreditation 2022(2022).
Introduction to AWS Organizations (2022).
AWS Cloud Practitioner Essentials (2022).
AWS Partner : Accreditation(Business)(2022)
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