SIDHARTH Shankar Singh
jamshedpur
Summary
Dynamic leader with expertise in team building, employee training, and performance management. Proven ability to drive performance improvement and enhance team motivation, contributing to organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Group Leader
eureka forbes ltd
Jamshedpur
04.2011 - 02.2015
- Worked with other group leaders to identify and resolve issues between teams.
- Motivated teams to reach their highest potential by setting achievable goals.
- Coached and developed direct reports to lead problem-solving activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Communicated objectives and implementation tactics to meet organizational goals.
- Supervised team members to maintain high-quality service standards.
Service Engineer
lg electronics india ltd
Jamshedpur
01.2009 - 03.2011
- Troubleshot electronic products to ensure optimal performance and customer satisfaction.
- Conducted regular maintenance checks on appliances to prevent operational issues.
- Completed scheduled appointments on time to drive quality service.
- Resolved customer service requests within the given time frame.
Unit Manager
icici prudential life insurace
Jamshedpur
05.2006 - 11.2008
- Managed insurance product portfolios to meet client needs and enhance satisfaction.
- Developed training programs for team members on sales techniques and compliance standards.
- Oversaw daily operations to ensure adherence to company policies and regulatory requirements.
Education
Bachelor of Commerce - Accounting And Finance
Ranchi Univercity
Jamshedpur03-2002
Skills
- Team building
- Employee training
- Performance management
- Data analysis
- Project management
- Customer relationship management
- Microsoft Excel
- Account reconciliation
- Bookkeeping
- Accounts payable and receivable
- General ledger entries
Languages
English
Beginner (A1)
A1
Hindi
Intermediate (B1)
B1
Certification
ITI Electrical, Hatua, Bihar.
Timeline
Group Leader
eureka forbes ltd
04.2011 - 02.2015
Service Engineer
lg electronics india ltd
01.2009 - 03.2011
Unit Manager
icici prudential life insurace
05.2006 - 11.2008
Bachelor of Commerce - Accounting And Finance
Ranchi Univercity