Summary
Work History
Education
Skills
Interests
Timeline
Generic

Sidney Baird

Indianapolis

Summary

Dynamic and empathetic professional with a proven track record at Target, where I enhanced guest satisfaction through exceptional communication and customer service skills. Excelled in high-pressure environments, significantly improving store operations and guest relations. Expert in efficient payment processing and inventory management, demonstrating strong teamwork and stress tolerance.

Offering exceptional interpersonal skills and genuine desire to help guests feel valued and appreciated. Delivers effective customer service and problem resolution by quickly adapting to new information and situations. Ready to use and develop communication and problem-solving abilities in [Desired Position] role.

Developed strong communication and problem-solving skills in customer-focused environment, demonstrating ability to handle diverse inquiries and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can be effectively utilized to enhance customer satisfaction and operational efficiency. Committed to contributing positively to collaborative and dynamic workplace.

Friendly, approachable, and customer-focused, with knack for creating positive guest experiences. Knowledge of effective communication strategies and problem-solving techniques with skills in handling inquiries and resolving issues. Dedicated to enhancing guest satisfaction and contributing to welcoming environment.

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level guest advocate position. Ready to help team achieve company goals.

Work History

Guest Advocate

Target
12.2024 - 01.2025
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
  • Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

Associate of Science - Hospitality

Ivy Tech Community College of Indiana
Indianapolis, IN
07-2026

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations
  • Complaint handling
  • Customer service
  • Flexible schedule
  • Report preparation
  • Teamwork and collaboration
  • Calm and professional under pressure

Interests

  • Graphic Design
  • Cooking
  • I like working with my hands and fixing things
  • Baking
  • Woodworking
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Video Gaming
  • Fashion and Style
  • Swimming
  • Learning new cooking techniques and expanding my culinary skills
  • I like trying new recipes and food trends
  • I like looking at the stars and learning about constellations
  • Fashion
  • Music
  • Bread Making
  • Cake Decorating

Timeline

Guest Advocate

Target
12.2024 - 01.2025

Associate of Science - Hospitality

Ivy Tech Community College of Indiana
Sidney Baird