Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Siddharth Sharma

Siddharth Sharma

Management Professional
Gurgaon

Summary

To build upon and enhance professional skills and knowledge in a reputed and dynamic organization that gives the opportunity to evolve in a professional manner by obtaining significant and challenging position as a fresher wherein I can learn & excel in various operations and add value to the organization. I am a fast learner and like to deeply analyses every situation before making any decision.

I thrive in team environments, where I can readily shares insights and collaborates with colleagues to drive collective success. My strong interpersonal skills and open communication style make me an asset to any team, as I encourage a culture of innovation and continuous improvement.

Overview

5
5
years of professional experience
1
1
Certificate
2
2
Languages
3
3
years of post-secondary education

Work History

Co-Founder

The Vow Factor Events
Gurgaon
06.2023 - Current
  • Established foundational processes for business operations.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Closed 2 big fat Indian weddings in the very month of operation.

Senior Sales Associate

WeddingWire India
Gurgaon
04.2021 - 06.2023
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Closed biggest individual deal in company's history.
  • Brought in highest number of closures in single deal in company's history.
  • Trained new executives/associates to use our CRM & how to sell to our target clients.
  • Handled Pan-India regions telephonically & scheduled meetings in regions with high conversion possibilities & traveled to said locations and closed deals.
  • Handled 4 regions:- Delhi, Punjab, Uttrakhand & Mumbai.
  • Serviced clients throughout to maintain renewal rate of over 80%

Customer Success Associate

WeddingWire India
Gurgaon
09.2019 - 03.2021
  • Worked with Pan India Wedding Industry Vendors in multiple fields (Business and Freelance - over 400 clients monthly)
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Streamlined the process of on-boarding clients with our company's premium product & providing all year round customer service.
  • Helped clients expand their business using our tools by providing necessary help and suggestions.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Business Development Associate

WeddingWire India
Gurgaon
10.2018 - 09.2019
  • On-Boarded over 500 clients in short span of 2 months in customer onboarding role.
  • Worked towards maintaining positive customer and vendor experience through daily calling for next 10 months.
  • Managed data of over 20,000 users individuals.
  • Helped streamline the process of managing user leads & created a call-pitch for better user engagement.
  • Helped set new benchmarks for client lead management & user satisfaction.

Nomadic Options
05.2018 - 06.2018
  • Handled data entries
  • Did customer data entry for record keeping on excel

Event Manager

Petfed India
New Delhi
01.2016 - 01.2017
  • Helped in promotional events for Petfed
  • Photographer for various Petfed Events

Marketing Intern, Operations Intern

RedCarpet
Gurgaon
06.2016 - 08.2016
  • Worked Closely with the marketing head to handle marketing and downloads on the App
  • Worked with the Operations team to handle tasks on daily basis.

Education

Certification - Business Analysis & Process Management

Coursera
Online
06.2023 - Current

BBA - Business Administration

Jagannath International Managment School
New Delhi, India
05.2014 - 05.2017

All India Senior Secondary Certificate - Marketing

Modern School Vasant
Vihar, Delhi
01.2013 - 1 2014

Skills

Microsoft Office - Word, Excelundefined

Affiliations

Area of Expertise Adaptability Relationship Management Market Research/Analysis Sales/Marketing Strategy Customer Service Advertising Event Planning Photography

Certification

Business Analysis & Process Management

Timeline

Business Analysis & Process Management

09-2023

Co-Founder

The Vow Factor Events
06.2023 - Current

Certification - Business Analysis & Process Management

Coursera
06.2023 - Current

Senior Sales Associate

WeddingWire India
04.2021 - 06.2023

Customer Success Associate

WeddingWire India
09.2019 - 03.2021

Business Development Associate

WeddingWire India
10.2018 - 09.2019

Nomadic Options
05.2018 - 06.2018

Marketing Intern, Operations Intern

RedCarpet
06.2016 - 08.2016

Event Manager

Petfed India
01.2016 - 01.2017

BBA - Business Administration

Jagannath International Managment School
05.2014 - 05.2017

All India Senior Secondary Certificate - Marketing

Modern School Vasant
01.2013 - 1 2014
Siddharth SharmaManagement Professional