Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sierra Allen

Sheridan

Summary

Experienced with patient registration, insurance verification, and managing patient inquiries. Uses effective communication to ensure seamless patient interactions and adherence to healthcare protocols. Track record of enhancing patient satisfaction through efficient and compassionate service.

Overview

7
7
years of professional experience

Work History

Patient Access Specialist

Emory Northlake
08.2018 - Current
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Improved overall department performance metrics through consistent adherence to established protocols and procedures.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.

Education

Pharmacy Tech -

Ashworth College

Phlebotomist - undefined

Career Employment Consulting

Medical & Billing Coding - undefined

Penn Foster

Certified Nursing Assistant - undefined

American Professional Institution

Associate’s - Business

University of Phoenix Axia College

Skills

  • Insurance Verification
  • Scheduling Procedures
  • Professionalism and ethics
  • Call Center Experience
  • Patient scheduling
  • Medical terminology
  • EMR
  • Front desk operations
  • Patient registration

Accomplishments

  • Achieved 98% Top Performance within the department with customer satisfaction.

Timeline

Patient Access Specialist

Emory Northlake
08.2018 - Current

Phlebotomist - undefined

Career Employment Consulting

Medical & Billing Coding - undefined

Penn Foster

Certified Nursing Assistant - undefined

American Professional Institution

Pharmacy Tech -

Ashworth College

Associate’s - Business

University of Phoenix Axia College
Sierra Allen