Sierra Bennett
Cosmetology Student
Indianapolis
Summary
Cosmetology student actively striving to learn more. Great listening skills and customer service skills. I'm a fast learner and adapt quickly to any situation. Holds composure under stressful situations, able to deescalate stressful situations.
Overview
6
6
years of professional experience
Work History
Delivery Driver
K&R Shipping
05.2022 - 03.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Customer Service Representative
Carrington Mortgage
03.2021 - 11.2022
- Took monthly mortgage payments
- Transferred calls when needed
- Explained escrow accounts
- Advised when payments or account details change
- Noted the accounts after each call.
Customer Service Representative
Protected Melanin
02.2019 - 07.2022
- Helped customers with their orders
- Made sure the customers were happy with the products
- Helped customers get refunds if unhappy with products
- Sent out return shipping labels
- Noted the accounts
Manager
Papa Johns
09.2019 - 06.2021
- Opened and closed restaurant
- Cleaned store
- Made pizza
- Made cash drops to the bank and picked up cash when needed
- Made shift schedules for team members
- Assisted in ordering supplies
Education
Cosmetology -
Empire Beauty School
Indianapolis, INHigh School Diploma -
Skagit Valley College
Oak Harbor, WA05.2019
Skills
- Customer service
- Sales & Marketing
- Conflict/ Complaint Resolution
- Team Development & Training
- Multitasking and Organization
- Customer interaction
- Sales & Margin Improvement
- Punctual and Reliable
- Retail Operations Management
- Payment collection
- Cost- reduction strategies
- Customer focused leadership
Timeline
Delivery Driver
K&R Shipping
05.2022 - 03.2025
Customer Service Representative
Carrington Mortgage
03.2021 - 11.2022
Manager
Papa Johns
09.2019 - 06.2021
Customer Service Representative
Protected Melanin
02.2019 - 07.2022
Cosmetology -
Empire Beauty School
High School Diploma -
Skagit Valley College
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