Sijo Selvan
Palakkad
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Office Administrative Assistant
omega communications
Idukki
01.2022 - Current
- Processed incoming invoices for payment in a timely manner.
- Responded promptly to customer inquiries via email or phone.
- Coordinated travel arrangements for staff members as requested.
- Sorted mail daily for distribution throughout the organization.
- Provided administrative support to multiple departments within the organization.
- Answered incoming calls in a timely manner and directed them appropriately.
- Developed forms and procedures to improve workflow efficiency.
- Assisted with scheduling meetings and appointments for the office staff.
- Ordered supplies and maintained an inventory of office equipment.
- Organized and maintained filing systems, both paper and electronic.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Collected data from various sources to create accurate financial statements on a monthly basis.
- Greeted visitors and responded to inquiries in a professional manner.
- Created expense reports, tracked invoices, and processed payments.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Drove customer feedback to deliver information to management for corrective action.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Automotive Engineering
MITI Institute of Technology
Alathur Palakkad 04-2019
Skills
- Travel coordination
- Document management
- Expense reporting
- Office inventory management
- Customer service
- Attention to detail
- Problem solving
- Communication skills
- Data collection
- Event planning
- Verbal communication
- Leadership and supervision
- Telephone reception
- Customer engagement
- Multitasking and organization
- Hospitality and accommodation
- Strategic planning
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Malayalam
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Accomplishments
- Enthusiast of team sports, particularly football (soccer), with regular participation in local games.
- I represented the football team in inter-college tournaments, developing teamwork, strategic thinking, and resilience.
- Enthusiastic about public speaking and event anchoring; keen on opportunities to engage audiences and manage live events.
- Anchored multiple college events including cultural fests and seminars; skilled at managing event flow and engaging large audiences.
Timeline
Office Administrative Assistant
omega communications
01.2022 - Current
Automotive Engineering
MITI Institute of Technology
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