Siju Sam
Pathanamthitta
Summary
Professional with over 6 years of combined experience in networking, business development, and IT support who is dynamic and results-driven. Demonstrated proficiency in setting up and maintaining Cisco network equipment, resolving challenging technical problems, and offering top-notch customer support. Currently working at Just Dial Ltd. as a Business Development Executive, I oversee customer acquisition and relationship building in order to meet sales goals. Strong analytical, communication, and problem-solving skills, along with technical know-how and business understanding to produce solutions that have an impact, characterize this certified Cisco CCNA and CCNP expert.
Overview
13
13
years of professional experience
Work History
Business Development Executive
Just Dial
04.2022 - Current
- Reach monthly sales goals by managing customer relationships and generating leads.
- Present products, hold customer meetings, and follow up to expand your business.
- Using CRM software, keep track of customer interactions and sales performance.
IT Support Engineer
HP Client- Southern Railways
09.2012 - 03.2015
- Installed and maintained servers, Cisco network equipment, and Windows systems.
- Handled network, software, and hardware troubleshooting.
- Maintained efficient IT operations and provided support for Oracle database servers.
Education
Bachelor -
Computer Application
Bharathiar University01-2011
Higher Secondary Education -
Technical Higher Secondary
Adoor01-2007
High School Diploma -
Govt.V.H.S.S
Kulakkada01-2005
Skills
- Networking with Cisco (CCNA Certified)
- Configuring and troubleshooting LANs and WANs
- Protocols for Routing (RIP, EIGRP, OSPF, BGP)
- Installing Systems and Maintaining Hardware
- Administration of Windows Server
- Network and Database Support (Oracle, CRIS COA)
- Lead generation and business development
- Management of Client Relationships
- Sales Strategy and Reaching Goals
- Customer Support & Issue Solving
- Presentation and Communication Skills
- CRM & Microsoft Office Tools
Timeline
Business Development Executive
Just Dial
04.2022 - Current
IT Support Engineer
HP Client- Southern Railways
09.2012 - 03.2015
Bachelor -
Computer Application
Higher Secondary Education -
Technical Higher Secondary
High School Diploma -
Govt.V.H.S.S