Accomplished Operations, Supply Chain & Quality Control professional with 11 years of experience in procurement, logistics management, quality inspection, and process optimization within e-commerce and industrial supply chains. Expertise in managing end-to-end operational workflows, vendor ecosystems, compliance audits, and multi-location logistics execution.
Hi, I’m
SILAMBARASAN KANDASAMY
Supply Chain & Operation Leader
Bengaluru
Timeline
Specialist- Supply Chain Operations
Bizongo
10.2023 - Current
Specialist - Central Operation Team Lead
Bizongo
04.2022 - 09.2023
Specialist -Warehouse & Distribution Management
Bizongo
10.2020 - 03.2022
Sr. Executive Partner & Warehouse Management
Bizongo
04.2019 - 09.2020
Quality & Operation Executive Partner Management
Bizongo
12.2017 - 03.2019
Quality Control Executive
Sukee Print Pack
05.2015 - 11.2017
Don Bosco College
Bachelor of Science from Digital Print Media
05.2012 - 04.2015
Summary
Work History
Bizongo
Specialist- Supply Chain Operations
10.2023 - Current
Job overview
- Processed and reconciled ₹45 Cr in payments for 20 transport partners over FY24–25, ensuring SLA adherence, zero compliance deviations, and strengthened vendor trust
- Planned and executed transportation for ₹20,000 Cr+ in annual ferrous and non-ferrous goods, optimizing logistics strategy for high-value steel and aluminum shipments across India.
Bizongo
Specialist - Central Operation Team Lead
04.2022 - 09.2023
Job overview
- Drove support process automation by implementing Freshdesk, reducing query resolution time by 95% (from 48 hours to 2 hours) and improving customer satisfaction while efficiently handling ~3,000 tickets per month.
- Deployed OCR automation (Nanonets) for invoice reviews, enhancing operational efficiency and reducing manual dependency by 80%, delivering significant cost savings.
- Enhanced logistics compliance by integrating Freight Tiger for real-time vehicle tracking, elevating compliance score from 10% to 90% and curbing fraudulent activities.
Bizongo
Specialist -Warehouse & Distribution Management
10.2020 - 03.2022
Job overview
- Optimized warehouse operations to achieve and sustain a 99% on-time dispatch rate, reducing delays and improving overall supply chain performance.
- Implemented process enhancements and tracking mechanisms that raised On-Time Delivery from 75% to 96%, maintaining a 99% Door-to-Door delivery benchmark across key operations.
- Cut logistics costs by 7% of NMV through packaging waste reduction initiatives and by assigning shipments to weight-optimized 3PL vendors, driving significant operational efficiency.
- Improved inventory turnover by reducing DIO from 60 days to 30 days, driving better cash flow and lowering inventory holding costs in under 4 months.
- Identified and reduced quality deviations through structured inspection processes, improving first-pass acceptance rate of shipments
Bizongo
Sr. Executive Partner & Warehouse Management
04.2019 - 09.2020
Job overview
- Managed high-volume repeat orders worth ₹30 Cr/month and drove auto-replenishment initiatives ensuring 100% stock availability.
- Increased OTIF scores from 67% to 95%, significantly improving service levels and operational efficiency.
- Executed Amazon and Urban Clap PPE projects, achieving 1,300 daily dispatches and ₹20 Cr revenue in 3 months through strategic operations management.
- Coordinated with Vendor to ensure zero-defect dispatches for FMCG, and high-volume client orders.
Bizongo
Quality & Operation Executive Partner Management
12.2017 - 03.2019
Job overview
- Onboarded 40+ partners based on fulfillment capacity, oversaw PO issuance, and planned production aligned with technical specifications to meet demand across fiber, plastic, and rigid packaging for FMCG clients.
- Directed annual procurement and logistics spend of ₹250 Cr, ensuring timely dispatches, supply continuity, and consistent partner performance across the network
- Conducted incoming material quality inspections for packaging raw materials (fiber, plastic, rigid packaging) to ensure compliance with client specifications and rejection standards.
- Performed on-ground quality checks at vendor and warehouse locations, ensuring adherence to defined QC parameters before dispatch.
Sukee Print Pack
Quality Control Executive
05.2015 - 11.2017
Job overview
- Scheduled daily production based on real-time customer demand, consistently achieving 95% on-time order fulfillment.
- Developed 50+ manual product prototypes aligned with client specifications and quality standards, enabling faster validation and approval cycles.
- Checked quality parameters on the shop floor to ensure products met customer requirements.
- Supported root cause analysis for quality failures, working with vendors to implement corrective and preventive actions (CAPA)
Education
Don Bosco CollegeDharmapuri, India
Bachelor of Science from Digital Print Media
05.2012 - 04.2015
University Overview
Languages
Tamil
English
Kannada
Hindi
Skills
Supply Chain & Logistics Management
Procurement & Vendor Management
Quality Control & Incoming Material Inspection
Supplier Performance & Compliance Management
Logistics Compliance Audits
Order Fulfillment & Dispatch Management
Warehouse Operations & Inventory Management
Process Optimization & Operational Automation
Data Analytics, MIS Reporting & Performance Tracking
Vendor & Stakeholder Relationship Management
Root Cause Analysis & Corrective Action (CAPA)
MS Excel & Operational Reporting
Awards
Awards
- Comet Award (Apr 2019): Yearly award for fulfilling on-time Platinum client orders with excellence in execution.
- Quarterly Award Winner (Aug 2021): Recognized for achieving 98% dispatch accuracy and 99% D2D performance.
- Process Champion (Oct 2022): Awarded as Process Champion for consistent performance and process excellence during H1 of 2022 and 2023.
Availability
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Overview
11
years of professional experience
3
years of post-secondary education