Silki
Thanesar
Summary
Dynamic professional with a strong background in customer service and sales support, honed at Swot Library and a Mobile Accessories Store. Proven ability in inventory management and problem-solving, consistently enhancing visitor experiences and resolving customer inquiries. Adept at multitasking and building relationships, ensuring satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Receptionist
Swot Library
- Current
- Greeted visitors and directed them to appropriate resources within the library.
- Managed phone calls and provided information about library services and programs.
- Collaborated with team members to enhance the overall visitor experience at the library.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Sales Associate
Mobile Accessories Store
New Delhi
04.2024 - 12.2024
- Assisted customers with product selection in mobile accessories store.
- Demonstrated product features to enhance customer understanding and satisfaction.
- Managed inventory levels to ensure availability of popular mobile accessories.
- Handled customer inquiries and resolved issues to improve service quality.
Education
B.A Program -
UNIVERSITY OF DELHI
Delhi01.2023
12th -
CBSE BOARD
Delhi01.2020
10th -
CBSE BOARD
Delhi01.2018
Skills
- Computer proficiency
- Inventory management
- Customer service
- Phone communication
- Sales support
- Product demonstration
- Problem solving
- Relationship building
- Data entry
- Multi-line telephone skills
- File management
- Positive and professional
- Service-oriented mindset
- Document management
- Customer/Client relations
- MS Office expertise
- Adaptability and learning
- Multitasking ability
Hobbies and Interests
- Gardening
- Cooking
Disclaimer
I hereby declared that the above information given by me is true to best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Udayveer Singh Mathur
- Date of Birth: 08/05/01
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Sales Associate
Mobile Accessories Store
04.2024 - 12.2024
Receptionist
Swot Library
- Current
B.A Program -
UNIVERSITY OF DELHI
12th -
CBSE BOARD
10th -
CBSE BOARD
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