Silky

• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals.

• Informed customers about special promotions and provided detailed information for various products.
• Demonstrated items to customers and created customer awareness, interest and sales.
• Resolved concerns with products or services to help with retention and drive sales.
• Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services and company information.
• Answered constant flow of customer calls with minimal wait times.

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• Offered advice and assistance to customers, paying attention to special needs or wants.