Silky Jain
Uttam Nagar
Summary
Seasoned Privacy Operations Professional experienced in end-to-end event management and risk assessment. Delivered impactful collaboration with legal and compliance teams to resolve complex privacy issues and conducted awareness training to strengthen organizational security culture. Committed to leveraging skills for continuous learning and professional growth.
Overview
1
1
Certification
3
3
years of post-secondary education
18
18
years of professional experience
Work History
Privacy Operations
BA Continuum India Private Limited
05.2021 - Current
- Contributed to Privacy Operations Event Management team.
- Working closely with legal and compliance partners for handling complex events with Non US impact.
- Risk of harm assessment for critical events like Active Cyber Protection, Cyber Incident Response Management, Internal Enterprise Investigations, Global Human Resource impacts.
- Regularly working on events with global impact and doing assessment based on regional regulations such as GDPR and HIPAA
- Participated in regular meetings with the governance team to discuss critical issues. for opinion and critical events discussions
- Proper disposition of events and conducting awareness training for Bank associates
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Information Security- Infosafe
BA Continuum India Private Limited
04.2020 - 05.2021
- Handled all types of security events and assigned them to respective teams.
- Facilitated prompt responses to critical event assignments through hotline calls and emails.
- Worked on all types of security events and assigned them to respective teams in a timely manner.
Information Security- Data Loss Prevention – Email Monitoring
BA Continuum India Private Limited
02.2016 - 04.2020
- Led the Vontu project within the Data in Motion (DIM) team.
- My primary work responsibilities include analyzing security events coming in the Vontu Detect console.
- Collaborated with team on Proofpoint and Vontu to manage blocked emails and facilitate their release.
- Escalated high-risk cases to relevant teams for further action. based on risk assessment to appropriate teams.
- Our team managed Proofpoint and Vontu to block emails and release them efficiently.
- Based upon risk and analytical skills, we take action on cases.
- Promoted information security awareness among associates to mitigate risks associated with poor business practices.
- We actively work with US and EMEA associates to streamline risk based approach.
- Monitored mailflow to identify and resolve security compliance issues. and analyzed email behavior to ensure compliance and security.
Information Security-Data Loss Prevention – Database Monitoring
BA Continuum India Private Limited
02.2011 - 01.2016
- Reported anomalies in user behavior to identify potential security threats.
- Analyzed high-risk database users and their activities, notifying them of potential security concerns.
- Assessed risks and developed mitigation solutions to strengthen database security.
- Educated associates on information security best practices to enhance overall data protection.
- Assessed potential risks related to database security protocols. and developing solutions to mitigate.
- Performed L1 troubleshooting on Guardium appliances.
- Collaborated with database users to clarify data extraction reasons and usage contexts.
- Trained new team members on processes and served as subject matter expert.
- Submitted audit findings identified during self-assessment for review.
Network Security
HCL Comnet
Noida
04.2010 - 01.2011
- Analyzed suspicious network traffic, generating reports that informed security measures.
- Performed L1 troubleshooting for log generation and network device issues, ensuring timely resolution.
- Ensured compliance with applicable laws and regulations relating to network security.
- Analyzed suspicious network traffic and generated reports regarding that.
- Developed and implemented network security policies and procedures, enhancing compliance with industry standards.
Data Center Operations
HCL Comnet
Noida
06.2008 - 04.2010
- Contributed to data center operations as a team member.
- Responded to alerts of varying severity levels ranging from normal to critical severity.
- Managed incidents received via email, monitoring systems, and phone.
- I had worked upon incidents which come through emails, monitoring systems and phone.
- Achieved comprehensive understanding of data center infrastructure of data center infrastructure and type of alerts or problems which can occur.
- Gained expertise in technical systems of Windows, Unix, and Mainframe systems and experience using Windows, Unix, and Mainframe systems.
- Performed after-hours monitoring for critical alerts of office hours for most critical alerts and maintaining client’s reports and user ids through Page center application.
- Collaborated effectively with team members to assess alert criticality closely with team members and understand criticality of alerts and business impact.
Education
Bachelor of Science - Comp SC
DAV College
Amritsar 04.2005 - 03.2008
PG Diploma - Software Engineering
DAV College
AmritsarSkills
- Privacy regulations
- Risk assessment
- Incident response
- Vontu analysis
- Guardium monitoring
- ArcSight analytics
- RSAM integration
- Epicenter management
Certification
- CCNA
Languages
- English
- Hindi
- Punjabi
Personal Information
- Date of Birth: 04/21/88
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Interested Area
Governance, Risk and Compliance
Timeline
Privacy Operations
BA Continuum India Private Limited
05.2021 - Current
Information Security- Infosafe
BA Continuum India Private Limited
04.2020 - 05.2021
Information Security- Data Loss Prevention – Email Monitoring
BA Continuum India Private Limited
02.2016 - 04.2020
Information Security-Data Loss Prevention – Database Monitoring
BA Continuum India Private Limited
02.2011 - 01.2016
Network Security
HCL Comnet
04.2010 - 01.2011
Data Center Operations
HCL Comnet
06.2008 - 04.2010
Bachelor of Science - Comp SC
DAV College
04.2005 - 03.2008
PG Diploma - Software Engineering
DAV College