Silky SINGH
Noida, Delhi
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
9
9
years of professional experience
Work History
Assistant Territory Manager
NIVA BUPA
Delhi
06.2023 - Current
- Identified areas of improvement within existing processesor procedures related to B2B operations.
- Created sales presentations that clearly articulated product features, benefits, and value proposition.
- Collaborated with cross-functional teams including Sales, Product Management, Engineering. to ensure successful project delivery.
- Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement
- Identified training needs of staff within the Team
- Prepared reports on performance, budgeting, staffing levels, resource allocation and other related matters for senior management.
- Participated in recruitment activities such as interviewing potential candidates for positions within the cluster.
- Developed and maintained strong relationships with key stakeholders in the cluster.
- Developed strategic partnerships with third-party vendors to expand reach into new markets.
- Implemented strategies to improve productivity, efficiency and quality of service delivery in the cluster.
- Resolved conflicts between staff members or customers quickly while maintaining a professional attitude.
Content Marketing Manager
TNA TAN, LIVIK
Jaipur
03.2021 - 01.2022
- Developed and implemented content marketing strategies to increase brand awareness and website traffic.
- Collaborated with designers, writers and other stakeholders to produce effective content.
- Organized events related to specific campaigns or products.
- Researched industry trends to ensure that all content is up-to-date and relevant.
- Coordinated email marketing initiatives to promote content across multiple channels.
- Provided support in creating presentations for senior management meetings.
- Maintained relationships with influencers in order to secure sponsored posts or collaborations.
- Monitored analytics to evaluate performance of campaigns and adjust accordingly.
Content Moderator
TikTok – Bytedance
11.2019 - 03.2021
- Conducted hourly content audits to identify gaps and redundancies of content
- Used content management system to analyze user engagement and website traffic metrics
- Utilized analytics and site metrics to determine areas of improvement
- Proved successful working within tight deadlines and fast-paced atmosphere
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Content Moderator
Concentrix-(Youtube)
03.2018 - 10.2019
- Conducted timely content audits to identify gaps and redundancies of content.
- Reviewed content for compliance with internal policies and procedures.
- Created customized solutions to customer issues by utilizing product knowledge and problem-solving skills.
- Performed moderation tasks such as deleting, editing, and suspending accounts.
Assistant Manager
A2Z News Channel,
01.2016 - 01.2018
- Developed and implemented strategic marketing plans to increase brand awareness and generate leads.
- Managed news production with organized mindset, presenting cohesive sequences to audiences
- Negotiated media deals with vendors and suppliers.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content
- Negotiated contracts with media outlets for the placement of ads at favorable rates.
Education
MBA - Marketing/ International Business
Amity University
06.2023
DIPLOMA - Digital Marketing
IIT
12.2021
Graduation - Mass Communication And Journalism
Bachelors of Mass Communication
06.2015
High Secondary School of Certificate - Commerce With Maths
Mata Shiv Devi School
06.2012
Secondary school certificate -
Queen Mary's School
Delhi05.2010
Skills
- Relationship Building and Management
- Team Development
- Performance Management
- Business Development
- Customer Relationship Management
- Content Development
- Communication
- Html
Languages
English
Advanced
C1
Hindi
Proficient
C2
French
Elementary
A2
BytedanceBhojpuri
Advanced
C1
Timeline
Assistant Territory Manager
NIVA BUPA
06.2023 - Current
Content Marketing Manager
TNA TAN, LIVIK
03.2021 - 01.2022
Content Moderator
TikTok – Bytedance
11.2019 - 03.2021
Content Moderator
Concentrix-(Youtube)
03.2018 - 10.2019
Assistant Manager
A2Z News Channel,
01.2016 - 01.2018
MBA - Marketing/ International Business
Amity University
DIPLOMA - Digital Marketing
IIT
Graduation - Mass Communication And Journalism
Bachelors of Mass Communication
High Secondary School of Certificate - Commerce With Maths
Mata Shiv Devi School
Secondary school certificate -
Queen Mary's School
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