Silla Kumari Nayak
Bangalore
Summary
Executive Housekeeper with extensive experience at Sarovar Portico, specializing in team leadership and sustainable practices. Demonstrated success in upholding luxury standards while implementing effective cost management strategies, resulting in improved guest satisfaction and operational efficiency. Skilled in staff training and development, promoting a disciplined and collaborative work environment.
Overview
8
8
years of professional experience
Work History
Executive Housekeeper
Sarovar Portico (RBD)
02.2024 - Current
- Oversaw daily housekeeping operations for guest rooms, public areas, and back-of-house zones.
- Managed and trained a large team of room attendants, supervisors, and support staff.
- Maintained luxury standards in room presentation and hygiene according to brand LQA benchmarks.
- Ensured efficient inventory control and implemented cost management strategies for cleaning supplies and guest amenities.
- Coordinate with other departments to support smooth hotel operations and guest satisfaction.
- Implement preventive maintenance, pest control plans, and deep cleaning schedules.
- Lead inspections, uphold safety and hygiene standards, and respond promptly to guest feedback.
- Implemented best practices for waste management and sustainability initiatives.
Executive Housekeeper
Royal Orchid Group Hotels
07.2024 - 02.2024
- Oversaw daily housekeeping operations for guest rooms, public areas, and back-of-house zones.
- Managed and trained a large team of room attendants, supervisors, and support staff.
- Maintained luxury standards in room presentation and hygiene according to brand LQA benchmarks.
- Ensured efficient inventory control and implemented cost management strategies for cleaning supplies and guest amenities.
- Coordinate with other departments to support smooth hotel operations and guest satisfaction.
- Implement preventive maintenance, pest control plans, and deep cleaning schedules.
- Lead inspections, uphold safety and hygiene standards, and respond promptly to guest feedback.
- Implemented best practices for waste management and sustainability initiatives.
Deputy Housekeeper
Royal Orchid Group of Hotels
01.2021 - 06.2023
- Leading Department
Housekeeping Executive
The Chancery Pavilion
04.2019 - 12.2020
- Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants.
- Assist with the training and hiring of new team members.
- Collaborate with the Maintenance department on any room and property deficiencies.
- Inspect rooms, and provide ongoing feedback to the team. Check and maintain an adequate level of supplies and materials, and request replenishment of supplies as required.
- Inspect rooms, and provide ongoing feedback to the team. Check and maintain an adequate level of supplies and materials, and request replenishment of supplies as required.
- Ensure the correct handling of lost guest property in accordance with hotel procedures.
- Carry out opening and closing procedures as detailed in the standards and procedures, while ensuring accurate completion of any reports.
- Provide leadership that inspires and engages the team to do their best every day. Ensuring all guest comments and complaints are acted upon promptly.
- Ensure that room standards are maintained.
- Other duties, as assigned by the Housekeeping Manager, Assistant General Manager, and General Manager.
Housekeeping Supervisor
Royal Orchid Group of Hotels
09.2017 - 01.2019
- Got Succeed with Star Classification
Housekeeping Desk Coordinator
Movenpick Hotel and Spa Bangalore
- 1 year and 4 Months of working experience
Housekeeping Associate
The Leela Palace Bangalore
- 1 year and 8 Months of working experience
Education
B. Com -
Suresh Gyan Vihar University
11.2025
+2 - Science
Mahamayee Mahila Mahavidyalaya
OdishaDiploma in Aviation and Hospitality Management -
AHHA
KarnatakaSkills
- Self-confidence
- Interpersonal and communication skills
- Positive work attitude
- Discipline and dedication
- Quick learning ability
- Team leadership
- Collaboration
- Training and development
- Property maintenance
- Sustainability practices
Languages
- English
- Odia
- Hindi
- Tamil
Disclaimer
I Hereby Declare That All the Information Given Above Is True To the Best of My Knowledge and Belief
Areas Of Interest
- Room Division
- HR & Admin
Personal Information
- Blood Group: B Positive
- Date of Birth: 04/28/94
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Executive Housekeeper
Royal Orchid Group Hotels
07.2024 - 02.2024
Executive Housekeeper
Sarovar Portico (RBD)
02.2024 - Current
Deputy Housekeeper
Royal Orchid Group of Hotels
01.2021 - 06.2023
Housekeeping Executive
The Chancery Pavilion
04.2019 - 12.2020
Housekeeping Supervisor
Royal Orchid Group of Hotels
09.2017 - 01.2019
Housekeeping Desk Coordinator
Movenpick Hotel and Spa Bangalore
Housekeeping Associate
The Leela Palace Bangalore
B. Com -
Suresh Gyan Vihar University
+2 - Science
Mahamayee Mahila Mahavidyalaya
Diploma in Aviation and Hospitality Management -
AHHA