Silpa S
Summary
Knowledgeable Product owner and Product Delivery Manager with solid background in leading cross-functional teams to deliver high-quality projects on time. Successfully managed complex project portfolios, ensuring alignment with business goals and client satisfaction. Demonstrated excellence in stakeholder communication and agile methodologies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Delivery Manager
Siemens Technology & Services Pvt. Ltd.
Bengaluru
04.2024 - Current
- Act as SPOC for business teams to assess CRs, estimate effort/cost, and manage end-to-end delivery. Delivered 30+ CRs across 6 business units and 7 countries with 100% stakeholder alignment.
- Lead CR lifecycle from approval through UAT, deployment, and hypercare go-live support.
- Plan and execute seamless production deployments with minimal disruption.
- Track incidents and service tickets, ensuring SLA-compliant closure and smooth service management.
- Monitor delivery team activities; handle escalations and ensure operational continuity.
- Employee Management & Workflow Automation tool
Product Owner
Siemens Technology & Services Pvt. Ltd.
Bengaluru
05.2022 - 04.2024
- Spearheaded the development of procurement management tool by collaborating closely with cross-functional teams to deliver new features on time and within budget.
- Gathered and prioritized product requirements from stakeholders, defined product roadmaps, maintained detailed backlogs, and led Agile ceremonies.
- Acted as a bridge between the development team and stakeholders to ensure delivery alignment.
- Procurement and supplier management applications, Expense claim tool
Application Expert, Scrum master
Siemens Technology & Services Pvt. Ltd.
Bengaluru
03.2021 - 04.2022
- Facilitated Agile ceremonies and promoted continuous improvement.
- Guided the team on Scrum practices and removed impediments to ensure timely delivery.
- Served as SPOC for energy users, providing L1 and L2 support.
- Conducted integration tests and created documentation for continuous improvement.
QA Analyst
Tata Consultancy Services
Bengaluru
04.2018 - 07.2020
- Worked in both Waterfall and Agile methodologies.
- Participated in requirement walkthrough with Business Analysts and understood software requirements and technical specs.
- Created test documentation including test plans, test cases, and test data using HP ALM and Zephyr.
- Executed functional and regression testing on web applications.
- Supported early automation initiatives using Tosca.
L1/L2 Application Support Executive
Tata Consultancy Services
Bengaluru
12.2015 - 04.2018
- Provided production support for trading and loans systems.
- Managed releases and resolved business-critical issues in trade/loan systems.
- Investment Banking (Trading and loans system)
Education
B.Tech - Electronics and Communication
College of Engineering Karunagapally
Kollam, KL01.2015
Skills
- Scrum master
- Application support
- Requirements gathering
- Product roadmap
- Product backlog management
- Stakeholder Management
- Roadmap development
- Agile methodology
- User story creation
- Wireframing- Balsamiq
- SQL proficiency
Certification
- Product Management Certificate, Indian School of Business – April 2025
- SAFe 6.0 Agilist – May 2024
- Professional Scrum Product Owner I (PSPO I) – Jul 2023
- Professional Scrum Master I (PSM I) – May 2021
- ITIL v3 – Dec 2016
Accomplishments
- Selected for a prestigious 20-member Women in Leadership Program.
- Spearheaded process harmonization between two teams, reducing 1 FTE — awarded Service Delivery Excellence Award.
- First offshore Product Owner nominated by stakeholders — received Special Star Award at Siemens.
Timeline
Product Delivery Manager
Siemens Technology & Services Pvt. Ltd.
04.2024 - Current
Product Owner
Siemens Technology & Services Pvt. Ltd.
05.2022 - 04.2024
Application Expert, Scrum master
Siemens Technology & Services Pvt. Ltd.
03.2021 - 04.2022
QA Analyst
Tata Consultancy Services
04.2018 - 07.2020
L1/L2 Application Support Executive
Tata Consultancy Services
12.2015 - 04.2018
B.Tech - Electronics and Communication
College of Engineering Karunagapally