Silvester Dapki

• Resolved customer issues quickly to close deals and boost client satisfaction.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Assisted in recruiting top talent for sales team, contributing to high-performing work environment.
• Implemented systems and procedures to increase sales.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Proved successful working within tight deadlines and fast-paced environment.
• Excellent communication skills, both verbal and written.

• Worked as management trainee to generate leads for NJ through calling

• Worked to recruit POSP for insurance

• Improved management skills by participating in rigorous training programs and workshops.
• Sat in on disciplinary hearings to learn about conflict resolution in workplace.