Silvester Dapki
Mumbai
Summary
High-impact Sales Manager and 'Hero’s Award' recipient with over 4 years of experience driving revenue at Bajaj Finance Ltd. By consistently exceeding sales targets and qualifying for international incentive tours, I have demonstrated a relentless focus on market penetration and top-tier performance. I specialize in leading high-performing teams, optimizing SFDC pipelines, and executing cross-selling strategies that significantly boost P&L growth and customer lifetime value.
Overview
6
6
years of professional experience
Work History
Manager - Consumer Durable
BAJAJ FINANCE LTD
Mumbai
02.2025 - 02.2026
- Revenue Growth: Directed sales operations for the Consumer Durable segment, achieving 110% of annual disbursement targets through aggressive market expansion, and dealer relationship management.
- Strategic Growth: Executed financial strategies that boosted regional performance, and ensured 100% compliance with regulatory requirements.
- Process Automation: Spearheaded the automation of routine financial reporting, reducing manual entry errors by identifying and eliminating systemic bottlenecks.
- Team Leadership: Led and mentored a sales team of over 10 members, implementing a performance-tracking dashboard that increased individual productivity by 20%.
- Cross-selling: Strategic lead for insurance and value-added services (VAS) cross-selling, increasing non-interest income by 12% across the region.
Manager - Credit Cards
BAJAJ FINANCE LTD
Mumbai
06.2023 - 02.2025
- Operational Excellence: Adopted Agile methodologies to streamline project delivery, resulting in faster turnaround times for credit card processing.
- Performance Mentoring: Managed daily productivity for a diverse team, coaching three junior members into leadership-track roles.
- Stakeholder Management: Facilitated cross-functional brainstorming sessions to solve long-standing operational challenges, improving internal client satisfaction scores.
- Channel Management: Developed and managed a network of third-party agents and direct sales teams, ensuring high-quality sourcing, and adherence to credit norms.
Assistant Manager - Credit Cards
BAJAJ FINANCE LTD
Mumbai
02.2022 - 06.2023
- Efficiency Gains: Developed process improvements that reduced operational redundancies across multiple departments.
- Relationship Management: Maintained high-value client portfolios while ensuring strict adherence to KYC and regulatory standards.
- Portfolio Management: Managed a high-value customer portfolio, maintaining a 95% customer retention rate through proactive engagement and grievance resolution.
- Compliance & Risk: Ensured 100% adherence to KYC and RBI regulatory standards while maintaining high sales velocity.
Management Trainee
NJ India Invest
Mumbai
05.2020 - 07.2020
- Conducted equity research and market trend analysis to support senior management in developing innovative investment solutions.
- Executed market research and identified potential investment leads, supporting the business development team in expanding the client base.
Education
Master of Business Administration - Finance
Rohidas Patil Institute of Management Studies
Mumbai, India04-2021
Bachelor of Commerce - General
St. Joseph's Senior College
Mumbai, India04-2018
SSC - Secondary Education
Don Bosco School
Mumbai, India03-2012
HSC - Higher Secondary School
St. Joseph's Junior College
Mumbai, India02-2015
Skills
- Financial Tech: Advanced Excel (VBA/macros), financial modelling, SQL, Salesforce (SFDC)
- Core Finance: Equity Research, Financial Statement Analysis, NISM Series VIII (Equity Derivatives)
- Sales Strategy: Business Development, Channel Sales, Lead Generation, Market Penetration and Revenue Forecasting
- Management: Agile methodology, team building, strategic planning, and CRM
- Leadership: Team Building, P&L Oversight, Stakeholder Management, Conflict Resolution, Sales Training
- Compliance: NISM Series VIII (Equity Derivatives), KYC/AML Standards, Risk Mitigation
Websites, Portfolios and Profiles
www.linkedin.com/in/silvester-dapki-56b24a195
Languages
English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2
Timeline
Manager - Consumer Durable
BAJAJ FINANCE LTD
02.2025 - 02.2026
Manager - Credit Cards
BAJAJ FINANCE LTD
06.2023 - 02.2025
Assistant Manager - Credit Cards
BAJAJ FINANCE LTD
02.2022 - 06.2023
Management Trainee
NJ India Invest
05.2020 - 07.2020
Master of Business Administration - Finance
Rohidas Patil Institute of Management Studies
Bachelor of Commerce - General
St. Joseph's Senior College
SSC - Secondary Education
Don Bosco School
HSC - Higher Secondary School
St. Joseph's Junior College