Silvia Merchan
Indianapolis
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
AP/AR Clerk
Morgan Services
Indianapolis
07.2025 - Current
- Process customer invoices for linen rental, uniform programs, and service contracts with accurate quantities, pricing, and delivery records.
- Post customer payments (checks, ACH, credit card) and reconcile daily deposits.
- Monitored aging reports and followed up on past-due accounts, enhancing cash-flow performance.
- Investigated billing discrepancies by coordinating with route and service teams to resolve issues promptly.
- Prepared AR reports that facilitated cash-flow forecasting and supported month-end closing activities.
- Review and process vendor invoices for supplies, chemicals, equipment, and facility services.
- Match invoices to purchase orders and receiving documents, resolving discrepancies with purchasing and operations.
- Schedule and process vendor payments (checks, ACH) in accordance with company terms.
- Reconcile monthly vendor statements and maintain accurate vendor files and W‑9s.
- Assist with AP accruals, expense coding, and month‑end closing tasks.
- Enter and maintain financial transactions in accounting software with high accuracy.
- Place orders for linen inventory, supplies, and materials needed for production.
- Support internal audits by organizing documentation and ensuring compliance with company procedures.
- Assisted with month-end closing activities by preparing documentation.
Administrative Assistant
IAA
Carmel
06.2024 - 06.2025
- Managed communication with adjusters, banks, title centers, and vehicle owners to ensure timely responses and resolutions.
- Created FedEx labels and ensured documents were placed in correct envelopes for shipment.
- Assigned incoming FedEx and mail items in Excel to the Mail Team for balanced workload distribution.
- Processed vehicle documentation in Coretrack with accuracy. Scanned and filed titles, letters of authorization, letters of guarantee, and power of attorney documents.
- Organized and maintained filing system to facilitate efficient document retrieval.
- Created spreadsheets, reports, and correspondence using office software to support team operations.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Sortation Associate
Amazon Sortation Center
Plainfield
10.2022 - 06.2024
- Maintained clean and organized workspace with team members to support efficient operations.
- Sorted packages efficiently for timely distribution to delivery stations.
- Followed safety protocols to ensure a secure working environment.
- Trained new associates on sorting procedures and equipment use to enhance team performance.
- Adapted quickly to changing workflows and operational needs throughout shifts.
- Notified supervisor of damaged shipments to ensure timely resolution.
- Coordinated with team members to optimize workflow of packages through the process line.
Recruiter
Exegistics
Indianapolis
09.2020 - 05.2021
- Collaborated with hiring managers to identify staffing needs and requirements.
- Sourced candidates using recruitment platforms and tools to meet hiring goals.
- Managed candidate communications throughout recruitment lifecycle to ensure engagement.
- Interviewed applicants and managed the full onboarding process.
- Presented orientation sessions for new hires.
- Ensured completion of background checks, I‑9s, drug screens, and E‑Verify.
- Utilized Indeed, CareerBuilder, and ZipRecruiter to source and fill open positions.
Garnishment Specialist
Peoplease
Indianapolis
01.2016 - 12.2017
- Reviewed garnishment orders for accuracy and compliance with legal standards.
- Coordinated communication between payroll departments and external agencies regarding garnishments.
- Assisted employees in understanding their garnishment details and obligations.
- Managed timelines for processing garnishments to ensure timely deductions from payroll.
- Maintained records of garnishment cases for auditing and reporting purposes.
- Educated staff on changes in garnishment laws and regulations affecting operations.
- Performed administrative duties such as filing documents and preparing correspondence.
- Researched and resolved discrepancies regarding garnishment orders.
Administrative Assistant/Recruiter
Morales Group
Indianapolis
10.2014 - 01.2016
- Interviewed candidates and conducted reference and background checks to ensure qualified hires.
- Attended job fairs to attract and engage potential candidates, enhancing applicant pool.
- Supported onboarding processes by preparing materials for new hires.
- Answered phones, relayed messages, and provided information to associates.
- Researched payroll discrepancies with client‑site HR.
Education
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN12-2025
Skills
- Payroll administration
- Accounts reconciliation
- Financial reporting
- Microsoft Excel
- Data entry
- Team collaboration
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Payroll & Bookkeeping Certification
Timeline
AP/AR Clerk
Morgan Services
07.2025 - Current
Administrative Assistant
IAA
06.2024 - 06.2025
Sortation Associate
Amazon Sortation Center
10.2022 - 06.2024
Recruiter
Exegistics
09.2020 - 05.2021
Garnishment Specialist
Peoplease
01.2016 - 12.2017
Administrative Assistant/Recruiter
Morales Group
10.2014 - 01.2016
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana