Simaran Gupta
Bangalore
Summary
Product Operations professional transitioning into Associate Product Management, with over 4+ years of experience building and scaling fintech products across lending, payments, and insurance. Strong hands-on experience translating business requirements into product workflows, APIs, reporting, and system logic, partnering closely with Product, Engineering, and external partners to ship reliable, compliant products.
Overview
5
5
years of professional experience
Work History
Associate Manager, Product Operations
Fi Money
Bangalore
04.2024 - Current
- Partnered with Product Managers to translate lending and insurance requirements into system workflows, reconciliation logic, and reporting structures.
- Owned end-to-end execution of LMS integrations from requirement gathering, UAT, to production go-live, and post-launch monitoring.
- Worked closely with Engineering on repayment and disbursal API integrations, supporting the go-live of the Loan Against Insurance (LAI) product.
- Designed product reports and dashboards to monitor disbursals, repayments, refunds, chargebacks, and NACH success rates.
- Led UAT testing for LMS features and reports, validating data accuracy, edge cases, and failure scenarios before release.
- Acted as the single SPOC across NBFCs, banking partners, bureaus, audit teams, and internal stakeholders.
- Owned product issue triage and root-cause analysis for payment failures, stuck APIs, funnel drop-offs, and reporting discrepancies.
- Supported offer creation and launches, including validation and waterfall analysis to evaluate performance and conversion.
- Built and scaled insurance product workflows, covering integrations, reporting, and partner coordination.
- Drove automation initiatives across reconciliation and partner reporting, improving system reliability and operational scalability.
Senior Associate, Product Ops
Slice
Bangalore
08.2023 - 03.2024
- Analyzed transaction data and reconciliations to identify product and system gaps impacting payments and settlements.
- Partnered with Product and Tech teams to resolve data mismatches and improve system accuracy.
- Supported audits by defining control checks and documentation, and influencing product-level process improvements.
Associate, Product Operations
MoneyTap
Bangalore
03.2021 - 07.2023
- Supported loan product operations across disbursals, repayments, and partner reporting.
- Gained hands-on exposure to the loan lifecycle, system flows, and fintech operations.
Education
Bachelor of Science - Banking And Finance
Lovely Professional University
Punjab05-2021
Skills
- System workflows
- API integration
- UAT testing, automation, and process design
- Data analysis
- Reconciliation logic
- Product management
- SQL, Excel
- Stakeholder and partner management
Timeline
Associate Manager, Product Operations
Fi Money
04.2024 - Current
Senior Associate, Product Ops
Slice
08.2023 - 03.2024
Associate, Product Operations
MoneyTap
03.2021 - 07.2023
Bachelor of Science - Banking And Finance
Lovely Professional University