Simardeep Singh
Assistant Manager
Amritsar
Summary
Proven Assistant Manager with a track record of driving sales growth and optimizing operations at YSQ INTERNATIONAL PTE LTD. Excelled in staff management and supervision, enhancing team performance and customer satisfaction. Skilled in cost control and sales and marketing, significantly improving profitability. Demonstrates strong operations management and training abilities, ensuring efficient daily operations and staff excellence.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Savera Park
10.2020 - Current
- Staff schedule
- Daily inventory
- Payroll
- Customer complain handling
- PNL
- Cash Handling
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Restaurant Manager
YSQ International Pte Ltd
04.2017 - 04.2020
- Bar (Cocktail/ Mocktail/coffee/ Pour Beer)
- Handing event
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Reduced waste and optimized resource use by implementing food waste tracking system.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
Bartender
YSQ International Pte Ltd (Starker)
08.2016 - 02.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Hospitality Management - Food And Beverage
STEI Institute Pte Ltd
Singapore Bachelor Of Arts -
Shri Guru Hargobind Khalsa Girls Senior Secondary
Tarn TaranMatriculation (X) -
Rashtriya Bal Shiksha Kender Senior Secondary
AmritsarSkills
Bartender
Employee performance evaluations
Employee scheduling
Strategic planning
Training
Staff supervision
Sales growth
Cost Control
Staff Management
Languages
English
Timeline
Assistant Manager
Savera Park
10.2020 - Current
Assistant Restaurant Manager
YSQ International Pte Ltd
04.2017 - 04.2020
Bartender
YSQ International Pte Ltd (Starker)
08.2016 - 02.2017
Hospitality Management - Food And Beverage
STEI Institute Pte Ltd
Bachelor Of Arts -
Shri Guru Hargobind Khalsa Girls Senior Secondary
Matriculation (X) -
Rashtriya Bal Shiksha Kender Senior Secondary