Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Executive Assistant
McKinsey & Company
01.2022 - Current
Maintained Leadership's calendar to highlight all key events that are planned
Organized and coordinated conferences and monthly meetings
Created expense reports, budgets and filing systems for management team
Responded to emails and other correspondence to facilitate communication and enhance business process
Processed travel expenses and reimbursements for executive team and senior management group
Coordinated events and worked on ad hoc projects
Coordinated travel arrangements
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events
Developed team communications and information for meetings
Answer and respond to phone calls, communicate messages and information to the executive.
Administrative Officer
Goodview Garden & Landscape Pte Ltd
05.2020 - 10.2021
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Maintained staff directory and company policy handbook for human resources department
Restocked supplies and placed purchase orders to maintain adequate stock levels
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Conducted invoicing and investigated accounts receivables discrepancies
Liaised between clients and vendors and maintained effective lines of communication
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders
Completed forms, reports, logs and records to quickly handle all documentation for human resources
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Associate
Tata Steel- IBMD department
09.2018 - 02.2020
The Industrial By-product Management Division (IBMD) of Tata Steel handles a variety of by-products and scrap in the entire value chain of the steel company
The business operates on the principle of 3 R's - Recover, Reuse and Recycle - thereby ensuring contribution towards the green journey of the Company
Process, prepare and complete third-party invoices in SAP SD Module
Maintained detailed documentation using SAP
Set up, updated and closed customer accounts in computer system
Coordinate with accounts receivables and accounts payable departments
Computing sales dump from SAP and report MIS to management on daily basis
Created sales order in SAP
Provides administrative supports to department head in areas such as maintaining HOD calendars and maintaining record-keeping systems, maintain databases or spreadsheets, prepares special and recurring reports containing specialized or sensitive information
Preparation of special reports as when required
Developed 2 effective improvement plans in 2019.
Sales Coordinator
ICICI Bank
09.2016 - 09.2018
Generated 20% increase in client numbers and $20,000 in new sales through walk-in customers
Obtained copies of applicants' credit histories and reviewed paperwork to determine the feasibility of granting loans
Supervised loan personnel and motivated to maintain customer service and performance standards
Proactively identified solutions for customers experiencing credit issues
Monitored pipelines to track and log the status of loans
Explained very technical financial information to applicants in easy-to-understand language
Handled customer complaints with relative ease by conducting research, listening carefully, and taking appropriate action
Carried out day-to-day duties accurately and efficiently
Actively listened to customers, handled concerns quickly, and escalated major issues to a supervisor.