Simarjit Singh

•Effectively support the Alert Investigations Lead's and provide subject matter expertise to the implementation of globally led Sanctions change initiatives within Fircosoft for US, EMEA and for ASIA branches.

•Experience of handling Team of newly hired associates and providing on-job training.

• Experience in handling ISO 20022 payments Sanctions investigations via FircoSoft.

•Proficient in GIN application usage for investigating clients payment, account settlement and by sending swift messages to client for further investigations.

•Responsible for performing sanctions review on clients who has exposure to sanction countries and investigating the business relationship of the client with Bank.

•To ensure full compliance with pertinent rules and regulations. Escalates issues discovered during ongoing review and assessment of AML/OFAC compliance risk that require escalation to Global Economic Sanction/MLRO Team for review.

•Responsible to perform full review on the customer by understanding their nature of business, buyers and suppliers, transaction history of the client and perform various KYC check to understand the total level of exposure and risk appetite.

•Experience in tools like Lexis Nexis, Actimize, GIN, Lloyd's , World Check & FircoSoft required for Payments Investigations, KYC, Vessels tracking and clearing Sanctions Review transactions.

• Undertake Internal Risk and Control Self Assessments (RCSA) and Verification Checks (VC) as applicable.

•Experience in reviewing and investigating transactions with reference to payments review by recording public searches and escalations further if identified containing potential matches against Sanction lists: OFAC, United Nations, European Union, and others regions.

•Work towards adequate root cause analysis and for relevant Corrective Action Plans (CAPs) inline with SMART principles within the Team and work towards process improvement.

• Responsible for adhering to process SOPs and SLAs as defined to maintain Quality.

•Worked upon various JDI projects and Best Practices using Six Sigma tools.

Audited and maintained records of all accounting transaction of the customers and business clients.

• Maintained a cordial relationship with the bank customers, as we are the first point of contact in case of any disputes or discrepancy regarding bank services.

• Assisted the customer with various banking products like bank accounts, safe deposit box, credit/debit cards, CD/IRA and travelers checks etc.

• Handled the task of setting up of swift transactions, non electronic fund transfer, ACH transactions related to bill payment and also involved in Real-time gross settlement on their accounts.

• Involved in task management, SLA targets governance and worked to earn customer satisfaction(C-Sat) surveys from the customers.

• Worked for process improvement and time saving techniques using Six Sigma tools.