Simarpreet Kaur Bagga
Senior Analyst
Nashik
Summary
Experienced in application monitoring, issue resolution, and maintaining high system uptime. Strong focus on efficiently diagnosing and troubleshooting complex problems. Collaborative team player with a knack for seamless operational support within cross-functional teams. Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively in fast-paced environments.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
6
6
Languages
Work History
Senior Analyst
Nomura
01.2023 - Current
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with operation users, ensuring their needs were met, while exceeding expectations on deliverables.
- I performed the internal audit requirements of the company related to the applications handled by me.
- Generated standard and custom reports against the redundant work done to provide insights into business performance and reduce the PS work.
Deputy Manager
HDFC
03.2022 - 01.2023
- Managing end-to-end back office applications
- Developing requirements documents for technical and functional solution projects, taking care of product lifecycle.
- Performing UAT, chalking out issues in QA defect tracking tool.
- HDFC is custodian to various entities
Support Engineer - L2
Idfy (Baldor Technologies Private Limited)
07.2020 - 02.2022
- Learned Elixir, tools like Freshdesk, GCP and SupportPal
- Idfy's solutions detect and prevent fraud at source, accurately identify entities and verify their credentials.
Product Engineer
Intellect Design Arena Limited
02.2018 - 05.2020
- Company Overview: Intellect design arena is a global leader in financial technology for banking, insurance and other financial services
- Scrutinized on call production support, handled alarming situations to achieve target prior deadlines.
- Participated in issue fixing, maintenance, application/database server patching
- Contributed in coding, analysis, development activities and implementation of new feature for product
- Blended in testing, documentation and management activities.
Education
PG-DAC -
CDAC - VITA Juhu
08.2017 - 02.2018
B.E - Computer Engineering
Savitribai Phule Pune University
06.2014 - 06.2017
Skills
- Python, C, Java, Javascript
- SQL data analysis
- Incident response management
- Training and mentoring
- Building strong professional connections
- Technical application support
- Prioritization and scheduling
- Collaborative decision-making
- Cross-functional collaboration
- Effective troubleshooting skills
- Systematic problem-solving
Interests
Resin Art Work, Mandala Drawing, Listening songs, Being with Nature
Timeline
Senior Analyst
Nomura
01.2023 - Current
Deputy Manager
HDFC
03.2022 - 01.2023
Support Engineer - L2
Idfy (Baldor Technologies Private Limited)
07.2020 - 02.2022
Product Engineer
Intellect Design Arena Limited
02.2018 - 05.2020
PG-DAC -
CDAC - VITA Juhu
08.2017 - 02.2018
B.E - Computer Engineering
Savitribai Phule Pune University
06.2014 - 06.2017
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