Organised and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Process Associate
Knack Global
Mohali, Punjab, India
10.2025 - 03.2026
Oversee requests and approvals within the authorization department at an international medical billing company.
Facilitated prior authorizations to ensure timely approvals for patient care.
U.S. Healthcare and insurance operations.
International outreach and service excellence.
Time Management and Multitasking
Problem Solving and Dispute Resolution
Managed over 10 to 15 calls per day.
Associate Quality
Wepsol Ltd.
Baddi, Himachal Pradesh
08.2023 - 09.2025
Inspection of the incoming PCBA & electronics components.
Analysis and repair of the LPR (line purge request).
New sample testing & preparation of the SER (Sample Evaluation Report).
IFR & field return printer analysis.
Knowledge of Test conditions, 5S and Kaizen.
Knowledge of 8D analysis.
Education
Certificate of Higher Education - Electronic Mechanics
National Skill Training Institute
Mohali, India
01-2026
Polytechnic Diploma - Electronics & Communication Engineering
Resolved Critical PCBA Issues, Identified and corrected major issues such as USB device failures, incorrect serial IC usage, and LCD blinking problems, significantly reducing production downtime and improving product reliability.
Languages
Hindi
First Language
English
Advanced
C1
Punjabi
Beginner
A1
Certification
Earned first prize in the Red Ribbon Club district-level quiz competition.
Achieved second position in academic performance at Government Polytechnic for Women, Kandaghat, Solan (H.P).
Received the All-Rounder Student certificate at Government Polytechnic for Women, Kandaghat, Solan (H.P).
Hobbies
Learn new languages (currently German)
Art and craft
Drawing
Travelling
Timeline
Process Associate
Knack Global
10.2025 - 03.2026
Associate Quality
Wepsol Ltd.
08.2023 - 09.2025
Certificate of Higher Education - Electronic Mechanics
National Skill Training Institute
Polytechnic Diploma - Electronics & Communication Engineering