SIMIRAN MAKHIJA

Organized and dependable candidate with proven success in managing multiple priorities while maintaining a positive attitude. Always willing to take on added responsibilities to meet team goals. Currently seeking a full-time role that presents professional challenges and allows for leveraging interpersonal skills, effective time management, and problem-solving expertise. Experienced collaborator with a strong track record of meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with excellent communication and task prioritization skills.

• Miller Heiman Conceptual and Strategic Selling Workshop
• OneView (CRM Tool): Online interactive trainings
• Communication Skills Workshop, Ecole Solitaire, Pune
• Leadership Training Workshop
• Certified BPO Quality Analyst (CBQASM), NASSCOM and QAI India
• Trained Six-Sigma Black Belt, QAIINDIA
• Global and local system applications training in Documentation and Customer Service
• Trained on the workings of the Internet and Intranet (APL), Online booking, Routing Services, Container Tracking Systems, Rates and Tariffs
• Siebel (CRM Tool): Online interactive trainings
• Situational Negotiation skills workshop