SIMITA CHATTERJEE
BANGALORE
Summary
- Experienced Clinical Dietitian with 9 years of experience helping hospital patients handle chronic medical problems through effective nutrition. helping people on weight management ,metabolic disease management through diet and lifestyle improvement , pregnancy and lactating monther's diet . Strong communicator with outstanding active listening skills.
- Results-oriented service and sales expert engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
- Manage internal application Dashboard.
- Excellent knowledge on handling the application dashboard daily where task like calls , messages , other feedbacks related to the customers service delivery is shown .
- Approx 55 calls handling . 60 messages and feedback , and report sending daily .
- One and one video consultation along with call to motivate the user by understanding the concern of the user and guiding them with scientific knowledge .
- Guiding the user to installing the application and user guidance providing application functional knowledge
- On demand related too mobile application queries guiding users to create tickets and chat support.
- Attending the global meeting to understand the organizational goal and making plan of action to reach it .
- Gathering the product knowledge from the organization and sharing its benefit to end user .
- Holding the the old user with the user to convert them into renewal and referral for the organization .
Overview
10
10
years of professional experience
Work History
Sr. Nutrition Coach (med)
Healthifyme pvt ltd
12.2019 - Current
Senior Nutritionist
Truweight Pvt Ltd
05.2017 - 02.2019
Patient Care Advisor
INDEGENE
12.2015 - 04.2017
Handing Novartis clients ( DOCTORS ) and patients .
Nutritionist Assistant
Vlcc
08.2012 - 11.2015
Education
Master of Science - FOOD PROCESSING AND NUTRITION SCIENCE
INDIAN INSTITUTE OF SCIENCE AND TECHNOLOGY
HOWRAH . WEST BENGAL 05.2012
Bachelor of Science - FOOD AND NUTRITION
Calcutta University
Calcutta 06.2010
Skills
- Medical Issues Management
- Chronic Illness Management
- Food Allergies
- Nutritional Assessment
- Lifestyle Counseling
- Nutritional Education
- Dietary Needs
- Patient Safety
- sales
- customer service
- applivcation supprt
Timeline
Sr. Nutrition Coach (med)
Healthifyme pvt ltd
12.2019 - Current
Senior Nutritionist
Truweight Pvt Ltd
05.2017 - 02.2019
Patient Care Advisor
INDEGENE
12.2015 - 04.2017
Nutritionist Assistant
Vlcc
08.2012 - 11.2015
Master of Science - FOOD PROCESSING AND NUTRITION SCIENCE
INDIAN INSTITUTE OF SCIENCE AND TECHNOLOGY
Bachelor of Science - FOOD AND NUTRITION
Calcutta University
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