Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simon Culp

Saint John

Summary

Dynamic team leader with a proven track record at Goodwill of Central and Southern Indiana, excelling in performance improvement and conflict resolution. Skilled in staff training and fostering collaboration, I empowered team members to achieve goals, enhancing productivity and maintaining a positive work environment. Committed to excellence and inclusivity in all endeavors.

Overview

7
7
years of professional experience

Work History

Team Leader

Goodwill Of Central And Southern Indiana
02.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Assisted in recruitment to build team of top performers.

Donation Attendant, Cashier, Producer

Goodwill Of Central And Southern Indiana
11.2022 - 02.2024
  • Maintained organized and clean worksite.
  • Assisted in loading and unloading of transport trucks.
  • Prepared shipments of items for transport to alternate locations.
  • Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
  • Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
  • Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
  • Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
  • Conducted initial quality assessments on donated items to determine suitability for resale or recycling.
  • Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Quality checked and priced items to be sent to the sales floor
  • Cleaned bathrooms, swept floors and took care of general janitorial duties
  • Operated a lift to stack pallets and a hand truck/dolly to move heavy furniture
  • Proficient use of a pallet jack

Camp Counselor

CYO
06.2018 - 07.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Assisted in serving meals and snacks to provide nutritional needs to campers.
  • Streamlined camp operations by effectively managing supplies and equipment, ensuring readiness for all activities.
  • Supported campers' personal growth by providing consistent emotional and social support.
  • Kept athletic and games equipment and facilities organized and maintained.

Golf Course Attendant

White Hawk Country Club
08.2018 - 07.2021
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
  • Maintained cleanliness and order in clubhouse and surrounding areas, ensuring pleasant environment for guests.
  • Assisted in managing golf tournaments and events, contributing to their smooth execution and participant satisfaction.
  • Set up promotional displays and equipment for special events and activities.

Education

No Degree - Media Studies

Indiana University, Bloomington
Bloomington, IN

High School Diploma -

Lake Central High School
Saint John, IN
05-2021

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Staff training
  • Team supervision
  • Documentation and reporting
  • Performance improvement
  • Goal setting
  • Overseeing daily activities
  • Conflict resolution
  • Safety
  • Employee evaluation

Timeline

Team Leader

Goodwill Of Central And Southern Indiana
02.2024 - Current

Donation Attendant, Cashier, Producer

Goodwill Of Central And Southern Indiana
11.2022 - 02.2024

Golf Course Attendant

White Hawk Country Club
08.2018 - 07.2021

Camp Counselor

CYO
06.2018 - 07.2023

No Degree - Media Studies

Indiana University, Bloomington

High School Diploma -

Lake Central High School

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Simon Culp