Simon Philip
Bengaluru
Summary
AWS Certified Cloud Operations Engineer with three years of experience.
Designed cost-effective, scalable cloud solutions, achieving 99.99% uptime
and reducing costs by 20%. Automated deployments, cutting release time by
50%. Skilled in cross-functional collaboration and scripting for operational
efficiency.
Overview
4
4
years of professional experience
Work History
Cloud Operations Engineer
Safe Security
11.2021 - Current
- Pioneered research, development, and implementation of innovative ideas to optimise operations and stack deployments within the Cloud
- Operations Team
- Lead and worked on Disaster Recovery Automation using Jenkins to restore Customer Data to any point within the last 35 days
- Monitored customer stacks hosted on AWS, swiftly identifying and patching server failures in production to minimise downtime and ensure high availability
- Lead deployments for new clients, streamlining processes and enhancing operational efficiency by automating 80% of manual tasks through
- Jenkins pipelines
- Demonstrated agility by successfully upgrading over 100 customer stacks during each sprint by automating the process
- Contributed to scripts that automated tasks that gets triggered using slack, reducing the time spent by 95%
- Attained familiarity with Terraform for basic infrastructure automation, aiding in the provisioning and configuration of resources in cloud environments
- Migrated organisation repositories from Bitbucket to Github
- Orchestrated timely Security Patching of all the EC2 instances owned by the organisation
- Worked in close collaboration with the Security team to implement security recommendations throughout the org AWS infrastructure
- Tracking tickets / PRs for release of the new version every sprint collaborating with product managers
- Cherry-picking the code that needs to be present in the new release
- Worked in close collaboration with the Customer facing teams to understand the requirements of the customer and planned application upgrades.
Customer Support Engineer
Safe Security
01.2021 - 11.2021
- Spearheaded design changes(REACT) and seamlessly integrated new features into the flagship product, SAFE, enhancing overall functionality
- Investigated and resolved customer issues promptly, ensuring a seamless user experience and customer satisfaction
- Set daily meetings and follow-ups to efficiently track internal and customer reported bugs
- Assumed ownership of delivering new features and maintaining a serverless React web application hosted on AWS.
Education
BACHELOR OF TECHNOLOGY - Computer Science & Engineering
Lovely Professional University
Skills
- Amazon Web Services (AWS)
- Jenkins
- GitHub Actions
- Python
- Javascript
- Bash
- Datadog
- Observe
- CloudWatch
Timeline
Cloud Operations Engineer
Safe Security
11.2021 - Current
Customer Support Engineer
Safe Security
01.2021 - 11.2021
BACHELOR OF TECHNOLOGY - Computer Science & Engineering
Lovely Professional University
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