SIMPY SINGH
Delhi
Summary
Results-oriented Territory Manager with 15yrs of substantial industry experience. Recognized for developing territory plans and strategies resulting in several% sales increase. Achievement-oriented individual talented at revamping operational procedures to drive profits , I am seeking for a position where I can develop my work range and serve better in managing the administration of the company or the organization
I possess good analytical skills and capability to work in strict time deadlines. I also possess problem solving capabilities and am efficient in multi tasking. Significant contributions made in previous roles include enhancing operational efficiency and boosting regional sales performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Territory Manager - North
FRANKINN AIR HOSTESS TRAINING INSITITUE
07.2015 - Current
- Devise territory sales plans to exceed revenue and market penetration goals.
- Conducted market research to determine customer needs and preferences within the region.
- Established relationships with key customers, vendors, and distributors in the area.
- Developed and implemented strategies to increase sales in assigned territory.
- Training and orientation of admission protocols, like giving presentations and post-presentation consultations, for maximum closures.
- To look after all batches, placements, and faculty, training team.
- Focus on logistics (accommodation, coaches, transportation, programmes, timetables, etc.)
- To overview, policy and implementation regarding stage, shadowing, and work experience should be developed for better placements.
- Local promotion and marketing activities in keeping with active participation of students.
- Preparation and maintenance of accreditation and visits by external organizations for placements.
- Preparation of monthly and weekly reports of North India centers.
- Prepared detailed reports analyzing regional market conditions and progress toward goals.
- Managing people and creating and maintaining business networks/relationships.
- Training staff competency profile and mapping.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Developed targeted marketing campaigns designed to reach specific audiences in the territory.
- Analyzed sales data to identify trends and opportunities for growth.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
Centre Head
VLCC HEALTH CARE LTD.
07.2015 - 03.2017
- Handle clinic's routine operations with team management of 20-25 staff.
- Guide and support participation in patient care delivery regularly.
- Manage facilities, equipment, supplies, personnel, and resources in relation to cost containment.
- Execute clinical administrative policies and initiate action to enhance patient care programs.
- Examine and resolve complaints received from staff, visitors, students, and physicians.
- Support policy formulation and execute budget by providing financial projections during budget development.
- Execute productivity increase strategies, optimize clinical staff, and procedural value.
- Explain good workplace behavior, identify issues, and use resources to resolve.
- Understand future staffing requirements and create, execute, and support clinical staff recruitment and retention strategies.
- Supervise stock supplies and handle clinic calendar.
- Establish and administer clinic-specific policies and oversee system standard work.
- Conducted regular staff meetings to discuss department objectives and goals.
Clinic Manager
CLINIC DERMATECH PVT. LTD.
07.2013 - 06.2015
- Daily managing of staff and assigning duties.
- Monitoring staff to increase sales and their work efficiency.
- To solve all in-house issues and motivation efforts.
- To maintain all corporate and local regulations.
- To handle all clinic operations.
- To achieve minimum turnover targets of a clinic.
- Team management of a minimum of 15-20 people in a group.
- To maintain service standards of the company.
- Client counseling, rebooking, cross-selling of different sales packages.
- Business planning and event organizing on the ground level.
- Service delivery to maximum satisfaction of customers.
- To prepare daily, monthly, and weekly reports like MIS, DAS, etc.
- Data management.
- Assist with on-time delivery and good-quality documentation.
- Provide leadership, direction, and administration of all aspects to ensure satisfaction.
- Participate in senior management meeting to develop new business development plans.
- To be completely responsible for the administrative functions of the center.
- To ensure office discipline, cleanliness, professional ethics, and a healthy atmosphere.
- To delegate work appropriately to all the other departments functioning in the center and obtain daily feedback from all the other managers/staff.
- To ensure that the center functions within the parameters of the company's policies.
- Actively involved in business planning and analysis for assessment of revenue potential in business opportunities.
- Conducting interviews and handling all departments' operational activities.
- Vendor management.
- To ensure patient satisfaction and delight with respect to all services.
- To attend training and impart the learned training inputs to other staff members.
- To be responsible for daily work allocation, supervision, discipline, and welfare of staff.
- Stock management: To be responsible for maintaining adequate stock, consumables, retail, and linen.
- To ensure center hygiene and cleanliness, professional ethics, and a healthy environment.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
Clinic Manager
BERKOWITS HAIR AND SKIN CLINIC PVT.LTD
09.2009 - 04.2013
- To manage a team and achieve targets with staff working efficiently.
- Effectuating sales strategies for accomplishment of performance milestones.
- Conducting competitor analysis by keeping abreast of trends to achieve market metrics.
- In-house workshop conducted regarding improvement of good health.
- Seeking business opportunities in the vicinity of the clinic and marketing all the services offered by the head office.
- Manage a group of 15-17 people working in different roles within a clinic.
- Short-term and long-term budgeting and developing business plans for the achievement of targets.
- Actively involved in business planning and analysis for assessment of revenue potential in business opportunities.
- Administration, HR planning, and handling clients' complaints.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- And effectively examine all treatments and resolved customer complaints in a timely manner by following up on the issues and taking corrective action when necessary.
Education
PGDHA - MANAGEMENT, SALES, ADMINISTRATION
MEDVARSITY APOLLO GROUP LTD
12-2011
Bachelor of Science - PHYSIOTHERAPY (B.P.T)
J.R.N.V UNIVERSITY
Rajasthan09-2009
DIPLOMA - NUTRITION & HEALTH EDUCATION
I.G.N.O.U
07-2008
Skills
- Team management
- Client relations
- Administrative support
- Career counseling
- Accounts management
- Confidential correspondence
- Document management
- Team leadership
- Health education
- Operating system – Windows, MS- Office
- Customer Relationship Management
- Product Demonstrations
- Goals and performance
- Channels and Distribution Knowledge
- Trends Analysis
- Business Growth
- Pipeline Development
- Staff Training
- Staff Evaluation
- Business development and planning
- Sales Forecasting
- Opportunities Identification
- Team Collaboration and Leadership
Achievementsandawards
- Top performer - pan India at Frankfinn for revenue generation from 2019 onwards.
- Nominated for BEST DIETICIAN IN NOIDA by BIG BRANDS RESEARCH TOP DOCTORS AWARD (09/21/10).
- Best project award from IGNOU in EFFECT OF COUNSELING ON NUTRITION.
- Training taken by Dr. Reddy’s Foundation on diet planning.
- 15 days training at Apollo Hospital, Delhi (P.G.D.H.A).
Accomplishments
- Pan- India sales performer award in 2023, 2024
- Promoted in almost all previous organizations and 2 promotions taken in current organization.
Certification
- Certified physio license by council of physiotherapy, Delhi
- Certified by sales strategies workshop conducted by CXO , B2B sales training programme in India.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Timeline
Centre Head
VLCC HEALTH CARE LTD.
07.2015 - 03.2017
Territory Manager - North
FRANKINN AIR HOSTESS TRAINING INSITITUE
07.2015 - Current
Clinic Manager
CLINIC DERMATECH PVT. LTD.
07.2013 - 06.2015
Clinic Manager
BERKOWITS HAIR AND SKIN CLINIC PVT.LTD
09.2009 - 04.2013
PGDHA - MANAGEMENT, SALES, ADMINISTRATION
MEDVARSITY APOLLO GROUP LTD
Bachelor of Science - PHYSIOTHERAPY (B.P.T)
J.R.N.V UNIVERSITY
DIPLOMA - NUTRITION & HEALTH EDUCATION
I.G.N.O.U
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