Simran Kaur
Summary
A Responsible and challenging position that will allow me to explore my abilities, skills & sense of dedication towards my duties with the sole aim of seeking the progress of the company& myself.
Overview
5
5
years of professional experience
Work History
Human Resources Administrator
UNIXPRO ROBOGATE INFORMATION TECHNOLOGY PVT.LTD
New delhi
02.2024 - 12.2025
- Managed employee records and maintained confidentiality of sensitive information.
- Coordinated onboarding sessions for new employees to ensure smooth integration.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Supported payroll processing and ensured accurate employee compensation details.
- Organized onboarding activities for new hires including orientations, paperwork, and introductions.
- Provided guidance on disciplinary actions when needed.
- Coordinated exit interviews for departing employees to gain feedback on their experience working at the company.
- Handled employee inquiries regarding policies, benefits, and workplace issues.
- Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
Human Resources Intern
Indraprastha Automobiles Pvt.Ltd
08.2023 - 02.2024
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Supported payroll processing by verifying employee attendance records and timesheets.
- Organized employee onboarding sessions and prepared necessary documentation.
- Maintained employee files and ensured compliance with company policies.
- Created job descriptions for new roles within the organization.
- Conducted exit interviews and completed employment termination paperwork.
Telesales executive
Akiko Global Services Pvt.Ltd.
02.2021 - 08.2023
- Engaged clients through effective communication and persuasive selling techniques.
- Educated customers on product features and benefits to enhance understanding.
- Resolved customer inquiries and complaints to ensure satisfaction and retention.
- Generated leads through cold-calling, email campaigns, and social media outreach.
- Utilized scripts when making cold calls to ensure consistent messaging across entire team.
- Developed a comprehensive knowledge base of company products and services in order to effectively promote them during calls.
- Analyzed customer feedback from surveys to identify areas for improvement in products and services.
- Generated weekly reports on sales activities for senior management review.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Graduated -
Delhi University
12th -
CBSE
10th -
CBSE
Skills
- Client Relationship Development & Management
- Strategic Planning & Analysis
- Manage Attendance & Salary
- Interview Conduct & Documentation
- Review meeting with candidate
- Incentive Structure policy
- Analysis of official expenses & bills
- Conduct meeting with International clients
- Performance management
- Employee records management
- Human resources policies
- Compensation analysis
- Onboarding and orientation
- Employment record verification
Accomplishments
- Standard knowledge of Computers.
- Promoted as a team leader in Akiko Global Services Pvt. Ltd. in 2022.
- Certified in Mahindra SUV vehicles event.
- Best management award in UNIXPRO ROBOGATE INFORMATION TECHNOLOGY PVT. LTD.
Disclaimer
I do hereby declare that all the information given above is true to the best of my knowledge and belief.
Personal Information
- Father's Name: S. Satinder Pal Singh
- Date of Birth: 12/21/01
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Languages
English
Beginner
A1
Hindi
Beginner
A1
Punjabi
Beginner
A1
Timeline
Human Resources Administrator
UNIXPRO ROBOGATE INFORMATION TECHNOLOGY PVT.LTD
02.2024 - 12.2025
Human Resources Intern
Indraprastha Automobiles Pvt.Ltd
08.2023 - 02.2024
Telesales executive
Akiko Global Services Pvt.Ltd.
02.2021 - 08.2023
Graduated -
Delhi University
12th -
CBSE
10th -
CBSE