Simran Marwah
Bengaluru
Summary
Dynamic leader with a proven track record at Zolostays Property Solutions Pvt Ltd, recognized for driving revenue growth through exceptional sales strategies and strong communication skills. A results-oriented sales professional known for a proactive mindset and adaptability in dynamic environments. Committed to delivering high-quality outcomes while maintaining diligent work ethics and a focus on customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Leader
ZOLOSTAYS PROPERTY SOLUTIONS PVT LTD
Bengaluru
10.2024 - Current
- Lead and manage team representatives providing guidance and support to ensure optimal performance
- Develop and implement sales strategies to meet or exceed individual and team targets
- Monitor team performance, track KPIs, and provide constructive feedback to drive continuous improvement
- Quality Assurance: Conduct thorough quality checks and audits to ensure compliance with established standards and protocols
- Develop and maintain documentation of processes, procedures, and training materials
- Sales Support: Provide ongoing support to the sales team by troubleshooting issues, managing CRM systems, and facilitating training sessions
- Act as a liaison between sales, marketing, and customer service departments to ensure seamless communication and alignment
Inside Sales Associate
ZOLOSTAYS PROPERTY SOLUTIONS PVT LTD
Bengaluru
01.2023 - 09.2024
- Effectively communicated essential information to prospective clients, addressing their inquiries, and alleviating concerns with professionalism and expertise.
- Initiated proactive outreach through the Ameyo platform, engaging potential clients via emails, calls, and chats.
- Managed efforts to boost sales in the target area.
- Secured long-term contracts by employing effective negotiation tactics.
- Cultivated thorough understanding of product and service details for ensuring exact information delivery.
- Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company.
Customer Care Executive
Teleperformance
Mohali
05.2022 - 01.2023
- Oversaw order completion, and licensing with third-party logistics.
- Implemented and finalized credit procedures seamlessly within SAP, ensuring accuracy and compliance with company policies.
- Utilized SEMS for daily updates on order status, and tracked shipments, including FTA and courier tracking numbers, for efficient monitoring within the supply chain.
- Managed credit matters for UK and Indian orders, and addressed customer inquiries and order-related questions via email, ensuring timely resolution and customer satisfaction.
Education
BBA - Banking And Finance
Chandigarh University
Mohali01-2023
Skills
- Up-Selling expertise
- Effective communication
- Relationship-building expertise
- Network engagement
- Effective problem-solving
- Proficient people management
Accomplishments
- Recognized as the Best Single Point of Contact (SPOC) for outstanding performance in the month.
- Continuously achieved Sales Champion status for several months by consistently surpassing targets and delivering exceptional results.
- Achieved recognition for outstanding teamwork and leadership, leading to the team being awarded the prestigious Best Team of the Month accolade.
Languages
- Hindi
- English
Technical Proficiency
- MS Office, Google Sheets
- SEMS, CRM , SAP, Leadsquared
Timeline
Team Leader
ZOLOSTAYS PROPERTY SOLUTIONS PVT LTD
10.2024 - Current
Inside Sales Associate
ZOLOSTAYS PROPERTY SOLUTIONS PVT LTD
01.2023 - 09.2024
Customer Care Executive
Teleperformance
05.2022 - 01.2023
BBA - Banking And Finance
Chandigarh University
Similar Profiles
Anuj KantAnuj Kant
Program Manager at Zolostays Property Solutions Pvt Ltd.Program Manager at Zolostays Property Solutions Pvt Ltd.
Mugunthan PMugunthan P
Senior Manager - CE at Zolostays Property Solutions Pvt LtdSenior Manager - CE at Zolostays Property Solutions Pvt Ltd
Nikita LodhaNikita Lodha
Finance Associate at Zolostays Property Solutions Pvt LtdFinance Associate at Zolostays Property Solutions Pvt Ltd