Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Simran Mishra

Simran Mishra

Mumbai,MH

Summary

Experienced in sales with a demonstrated history of establishing and managing EdTech partnerships, leading to a 25% year-over-year growth in student enrollment. Proven track record in digital marketing, CRM integration, and delivering actionable market insights. Adept at customising online course delivery and providing comprehensive student support to ensure high satisfaction and retention rates. Previous roles include Assistant Manager at IMTCDL, where expertise in sales strategies and client acquisition was honed, resulting in significant revenue generation. Skilled in critical analysis, customer service, CRM software, and clientele relationship building. Career goal: to leverage extensive experience in EdTech to drive innovative educational solutions and expand market reach.

Overview

9
9
years of professional experience

Work History

Deputy Manager

Brillianze Education
01.2022 - Current
  • Established and managed EdTech partnerships with universities to promote, market, and deliver online and blended learning programs.
  • Developed and executed digital marketing campaigns to generate leads, resulting in 25% growth in student enrollments annually.
  • Integrated CRM systems (e.g., Salesforce, Leadsquare) to streamline student recruitment, enhance engagement, and improve conversion rates.
  • Customized online course delivery to suit regional markets, utilizing data analytics and learner feedback for optimization.
  • Provided end-to-end student support, including onboarding, academic advising, and career guidance, ensuring high satisfaction and retention rates.
  • Collaborated with tech teams to implement LMS (Learning Management Systems) solutions for enhanced content delivery and learner engagement.
  • Delivered actionable market insights to partner institutions, leading to the introduction of new programs tailored to market demands.

Key Achievements:

  • Achieved 25% year-over-year growth in EdTech-driven student enrollments.
  • Launched 3 successful batches online programs in collaboration with partner universities.
  • Increased student engagement through innovative digital strategies, boosting course completion rates by 20%

Business Development Executive - Operations

IMTCDL
10.2018 - 12.2021

BDE-Operations at IMTCDL

Nov 2019 - Dec 2021

  • Collaborated with EY Gurgaon to manage sales for analytics courses.
  • Oversaw daily handling of sales inquiries.
  • Coordinated engaging and informative webinar sessions.
  • Acquisition of new clients
  • Delivered strategic advice to enhance the productivity of sales and marketing departments.
  • Providing actionable insights to guide the sales and marketing teams
    Leadership, Customer Relationship Management (CRM) and +2 skills
  • Oct 2018 - Nov 2019

business development executive

  • Directed sales and delivery operations for distance learning with a student base exceeding 20,000 through a technology-based education delivery ecosystem.
  • Generated revenue by facilitating admissions and readmissions.
  • Driving sales strategies for attainment of periodical targets with a view to optimize revenue.
  • Led implementation and rollout of Analytics programs.
  • Managed tie-ups and partnerships as per industry needs.
  • Participated in education fair to provide a unique opportunity for the institute to expand and widen their presence.
  • Reported to management on effectiveness of digital marketing campaigns.
  • Responsible for handling escalations for all new admissions.
  • Conducted ongoing training sessions for Partner Sales Team members.

Business Development Executive

Hike Education
12.2016 - 09.2018
  • Managing organizations entire sales process
  • responsible for supervising sales plans and the performance of an organisation to achieve the expected growth.
  • developing sales strategies, evaluating the effectiveness of sales teams across various locations, and overseeing team members’ performance.
  • Collaborating with other teams, such as marketing, to collect and nurture leads
  • Arranging business development meetings with prospective clients
  • Conduct research to identify new markets and customer needs
  • Arrange business meetings with prospective client

Education

Master of Arts - Master's in English

Subharti University
Meerut, IN-UP
2023

Bachelor of Arts - English Honors

Kalinga University
2016

Skills

  • Advised prospective students on academic programs, resulting in a 20% increase in enrollment conversion rates
  • Utilized CRM software to track over 500 student leads, ensuring follow-ups and personalized counseling
  • Collaborated with marketing teams to develop outreach campaigns, achieving a 15% growth in lead generation
  • Conducted informative presentations to prospective students, helping them understand program benefits and career outcomes
  • Critical analysis
  • Customer service focused
  • Clientele relationship building
  • Strong multitasking capability
  • CRM software understanding
  • Responsive adaptability

Accomplishments

  • Increased sales by 25% within six months by implementing targeted marketing campaigns.
  • Developed and launched an employee training program that improved retention rates by 15%.
  • Streamlined the enrollment process, reducing average response time by 30%
  • Designed and implemented a CRM system that improved lead tracking and conversion rates by 35%.

Timeline

Deputy Manager

Brillianze Education
01.2022 - Current

Business Development Executive - Operations

IMTCDL
10.2018 - 12.2021

Business Development Executive

Hike Education
12.2016 - 09.2018

Master of Arts - Master's in English

Subharti University

Bachelor of Arts - English Honors

Kalinga University
Simran Mishra