Hi, I’m
Simran Patiyal
Customer Service Associate
Mohali
Summary
A detail-oriented and results-driven Professional with a dual specialization in Business Analytics and Human Resources Management. Currently gaining valuable corporate experience as a Customer Service Associate, demonstrating strong communication, problem-solving, and relationship-management skills. Eager to leverage analytical skills and HR knowledge to drive organizational growth and efficiency.
Overview
2
Languages
1
year of professional experience
Work History
TaskUs ( Novel)
Customer Service Associate
09.2025 - Current
Job overview
deliver high quality support to customer , resolving queries efficiently and maintaining high satisfaction rates. Collaborate with cross functional teams to streamline communication and improve service delivery processes. Utilize problem solving skill to address client issues in a fast paced environment .
Education
Chandigarh University
MBA from Academic Projects
05.2001
University Overview
Academic Projects
Exploring the Impact of Artificial Intelligence on Healthcare
MBA 4th Semester Capstone Project | 2026
Conducted comprehensive research on how AI technologies are transforming patient care, operational efficiency, and data management in the healthcare sector.
Analyzed trends and potential challenges of AI implementation, combining insights from both business analytics and human resource perspectives.
Chandigarh University Punjab
MBA from Dual Specialization: Business Analytics & HRM
05.2001
University Overview
A detail-oriented and results-driven Professional with a dual specialization in Business Analytics and Human Resources Management. Currently gaining valuable corporate experience as a Customer Service Associate, demonstrating strong communication, problem-solving, and relationship-management skills. Eager to leverage analytical skills and HR knowledge to drive organizational growth and efficiency.
MCM DAV Degree Collage Kangra Himachal Pradesh
Bachelor of Arts from Major: History | Minor: English
05.2001
Skills
Business Analytics: Data Interpretation, Trend Analysis, Problem SolvingHuman Resources: Employee Relations, Team Coordination, HR Management PrinciplesSoft Skills: Effective Communication, Customer Relationship Management (CRM), Time Management, Critical ThinkingLanguages
Timeline
Customer Service Associate
TaskUs ( Novel)
09.2025 - Current
Chandigarh University
MBA from Academic Projects
05.2001
Chandigarh University
MBA from Dual Specialization: Business Analytics & HRM
05.2001
MCM DAV Degree Collage Kangra
Bachelor of Arts from Major: History | Minor: English
05.2001