SIMRAN SAIN
Delhi
Summary
Dedicated Cabin Crew professional with 10 years in aviation, delivering outstanding passenger service and ensuring onboard safety. Expertise in addressing customer concerns and maintaining hospitality standards in fast-paced environments. Strong communicator and problem-solver, committed to fostering a safe and enjoyable travel experience.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
CABIN CREW MEMBER
Air India
07.2023 - 04.2026
- Managed in-flight service to ensure timely meal distribution and beverage offerings for passenger satisfaction.
- Trained new crew members on protocols and customer service standards to enhance overall service quality.
- Collaborated with team members to maintain cabin cleanliness and organization, contributing to a positive travel experience.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
SENIOR CABIN CREW MEMBER
Indigo
04.2017 - 07.2023
- Ensured passenger safety by conducting pre-flight briefings and executing emergency procedures.
- Delivered exceptional customer service during in-flight meal and beverage service, enhancing passenger experience.
- Assisted passengers with special needs, ensuring comfort and support for unaccompanied minors, disabled persons, and those requiring medical assistance.
- Conducted thorough cabin checks to maintain cleanliness and compliance standards.
Education
Bachelor of Commerce -
School of Open Learning Delhi University
Delhi 04.2017 - 05.2020
Diploma in Aviation, Hospitality And Travel Management -
Frankfinn Institute of Airhostess Training
04.2016 - 04.2017
Skills
- Cabin safety checks
- In-flight service
- Emergency procedures
- Safety compliance
- Customer assistance
- Customer service
- Conflict resolution
- Team collaboration
Languages
Punjabi
First Language
English
Proficient
C2
Hindi
Proficient
C2
Timeline
CABIN CREW MEMBER
Air India
07.2023 - 04.2026
Bachelor of Commerce -
School of Open Learning Delhi University
04.2017 - 05.2020
SENIOR CABIN CREW MEMBER
Indigo
04.2017 - 07.2023
Diploma in Aviation, Hospitality And Travel Management -
Frankfinn Institute of Airhostess Training
04.2016 - 04.2017