SIMRANDEEP SINGH
Store Manager
New Delhi
Summary
Dynamic Store Manager with a proven track record at I Future Apple Authorised Reseller, excelling in customer service management and sales strategies. Enhanced customer satisfaction through effective complaint resolution and innovative promotional events, driving footfall and boosting sales. Skilled in inventory oversight and fostering a motivated team environment.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager
I Future Apple Authorised Reseller
New Delhi
06.2024 - Current
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Coordinated promotional events to increase customer footfall and promote new product launches.
Sales Associate
Future World Apple Authorised Reseller
03.2024 - 06.2024
- Achieved company targets by implementing successful sales strategies.
- Built exceptional customer satisfaction by delivering friendly service.
Assistant Store Manager
I Advance Apple Authorised Reseller
06.2019 - 03.2024
- Monitored store cleanliness and maintenance, creating a welcoming environment for customers.
- Managed daily operations, supervising staff and allocating tasks to improve store efficiency.
Assistant Store Manager
I Global Apple Authorised Reseller
New Delhi
02.2017 - 05.2019
- Closely monitored team performance, identifying improvements and managing change.
- Handled customer complaints with empathy and professionalism, restoring customer satisfaction.
Sales Executive
Sheebatel
08.2015 - 01.2017
- Showcased product features and benefits to drive sales.
Telecaller
Allsec Technologies
07.2013 - 06.2015
- Successfully handled customer complaints in a calm and appropriate manner, offering smart solutions to maintain customer satisfaction.
Education
B.Com -
School Of Open Learning
New Delhi, India 06.2010 - 05.2013
12th - Commerce With Computers
Guru Harkishan Public School
New Delhi, India 04.2008 - 03.2010
Skills
- Customer service management
- Store operations
- Sales strategies
- Inventory oversight
Timeline
Store Manager
I Future Apple Authorised Reseller
06.2024 - Current
Sales Associate
Future World Apple Authorised Reseller
03.2024 - 06.2024
Assistant Store Manager
I Advance Apple Authorised Reseller
06.2019 - 03.2024
Assistant Store Manager
I Global Apple Authorised Reseller
02.2017 - 05.2019
Sales Executive
Sheebatel
08.2015 - 01.2017
Telecaller
Allsec Technologies
07.2013 - 06.2015
B.Com -
School Of Open Learning
06.2010 - 05.2013
12th - Commerce With Computers
Guru Harkishan Public School
04.2008 - 03.2010
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