Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Simrandeep Singh Sadeora

Simrandeep Singh Sadeora

Mohali

Summary

Dynamic professional with over 10 years in Electrical Design Engineering at Hartek Power Pvt. Ltd. and a proven track record in customer service at Teleperformance. Skilled in technical troubleshooting and conflict resolution, I excel in enhancing customer satisfaction and driving team collaboration to achieve outstanding results.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Teleperformance
Mohali
06.2021 - 12.2021
  • Answered customer inquiries via phone, email, and chat.

Electrical Design Engineer

Hartek Power Pvt. Ltd.
Chandigarh
01.2006 - 03.2019
  • Worked for more than 10 years in Electrical Design Engineering.

Education

Certificate of Technical Studies - Electrical Engineering

Humber College
Toronto, Canada
09-2009

Bachelor of Technology - Electrical Engineering

Punjab Technical University
Mohali, India
12-2005

Diploma - Electrical Engineering

Central Polytechnic
Chandigarh, India
06-2001

Skills

  • Customer service
  • Conflict resolution
  • Data entry
  • CRM software
  • Technical troubleshooting
  • Customer feedback analysis
  • Communication skills
  • Team collaboration
  • Problem solving
  • Email management
  • Microsoft Office Suite

Languages

Punjabi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Customer Service Representative

Teleperformance
06.2021 - 12.2021

Electrical Design Engineer

Hartek Power Pvt. Ltd.
01.2006 - 03.2019

Certificate of Technical Studies - Electrical Engineering

Humber College

Bachelor of Technology - Electrical Engineering

Punjab Technical University

Diploma - Electrical Engineering

Central Polytechnic

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Simrandeep Singh Sadeora