Simranjeet Kaur
Business Analyst
Dharuhera
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
20
20
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Travel Sales Consultant
HostBooks Limited
Gurugram
08.2023 - Current
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Generated new and repeat sales by offering timely product, service, and technical information.
Trave Sales Consultant
Travel Unravel Holidays Pvt Ltd
Gurugram
10.2022 - 07.2023
- Handle inbound sales calls for UK customers.
- Follow up to ensure that appropriate actions were taken on customer’s requests.
- Prepare and submit work progress reports on daily/monthly basis.
- Reschedule/Exchange/Partial Exchange the reservation as per the
- customer’s requirements.
Travel Sales Consultant
Shipra Travels
Panchkula
03.2021 - 11.2021
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Handled inbound sales calls for US Customers.
- Handled customer’s query over emails and phone support.
- New reservation and Reschedule/Exchange/Partial Exchange the
- reservation as per the customer’s requirements.
Education
Master Of Business Administration - Marketing Management
Chandigarh University
Punjab 08.2021 - 07.2023
Bsc. Travel And Tourism Management -
Chandigarh University
Punjab 07.2018 - 07.2021
10th - CBSE
Somany Vidyapeeth Public School
Masani, Rewari, Haryana 03.2003 - 03.2016
12th - Commerce
RPS Public School
Rewari, Haryana 04.2016 - 03.2018
Skills
Client amenities
Travel research
Flexible and Adaptable
Self-Motivated
Active Listening
Multitasking Abilities
Excellent Communication
Positive Attitude
Client Relationship
Certification
International Travel Preparation, Safety & Wellness
Timeline
Travel Sales Consultant
HostBooks Limited
08.2023 - Current
Trave Sales Consultant
Travel Unravel Holidays Pvt Ltd
10.2022 - 07.2023
Master Of Business Administration - Marketing Management
Chandigarh University
08.2021 - 07.2023
Travel Sales Consultant
Shipra Travels
03.2021 - 11.2021
Bsc. Travel And Tourism Management -
Chandigarh University
07.2018 - 07.2021
12th - Commerce
RPS Public School
04.2016 - 03.2018
10th - CBSE
Somany Vidyapeeth Public School
03.2003 - 03.2016