Simranjeet Kaur

• Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges

• Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target

• Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities

• Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges

• Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics

• Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements

• Deliver incremental counter share for all assigned clients by strategic planning to dominate market share

• Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS

• Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly

• Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships

• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Built and maintained strong client relationships to drive business growth.
• Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
• Onboarding Outlets as per the lead list shared.
• Ensuring seamless to the outlets from onboarding to account management.

• Sign Contracts with restaurants along and handling the inquiries from existing and new client
• Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner.
• Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same
• Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence.
• Should be able to handle potential clients when on field as the first in command.
• Being the face of Swiggy in the market and standing up for the values we believe in.

Design and update Job Descriptions through social media

• source and recruit candidate by using databases, Social media etc.
• Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
• Enhanced candidate experience by streamlining the interview process and providing timely feedback.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
• Screen incoming resume and application form
• Build a candidate relationship.
• Followup with candidate and company.

• Hiring blue collar (Delivery Executive) for company through cold calling on data or different job portals
• provide counseling
• Interviewed, recruited and trained new onboarding candidates.
• Onboarding - Lead Generation to delivery Executive onboarding
• Handle End to End Onboarding process.

• Negotiated contracts with key clients, securing lucrative deals and contributing significantly to the company's revenue growth.
• Delivered customised sales pitches to match the specific needs and interests of each prospective client.
• Maintained accurate records of all sales transactions and customer interactions in compliance with company policy.
• Managed a high volume of customer inquiries via telephone, providing detailed information on services and offers.
• Conducted outbound calls to potential clients, effectively communicating product benefits to stimulate interest.