Simran Preet Kaur

New Delhi

Summary

To perform my job responsibility with best of my knowledge and experience to give the best to the organization’s goals to reach the best to team the maximum with honesty, dedication and self-development.

Overview

years of professional experience

Work History

Service Advisor

British Airways

03.2023 - Current

Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Worked on involuntary reissue, voluntary reissue, fresh bookings on amadeus.
Ensured that all customer inquiries were handled promptly and accurately.
Resolved customer complaints in an efficient and courteous manner.

WNS

12.2021 - 02.2023

International travel process
GDS knowledge of Sabre and Amadeus
Working on post booking queries such as cancellation, re-booking etc.
Mentored a batch and floor Support In WNS.

Sales Executive outbound and operations

Europa 'D' Tours

07.2018 - 02.2020

Worked as Sales Executive outbound and operations in Group departures for European Countries.
Knowledge of FIT packages and group departures for European Countries.

Education

Skills

Excellent Verbal and written communication skills
Ability to work independently and also a team player
Highly motivated and a quick learner

Ability to interact with people diplomatically
Comprehensive problem-solving abilities
Basic working knowledge of Microsoft Excel

Personal Information

Father's Name: Mr. Inderpal Jeet Singh
Date of Birth: 11/05/1996
Gender: Female
Nationality: Indian
Marital Status: Unmarried

Achievement

Participated in extracurricular activities

Languages

English
Punjabi
Hindi

Hobbies and Interests

Cooking

Disclaimer

I have declared that all above statements are correct from best of my knowledge and belief.

Timeline