SINDHU HARIHARAN
Staff Technical Program Manager
Bengaluru
Summary
Strong decision-maker with more than 10 years of experience in software engineering and application development. A collaborative staff technical program manager with 7 years of experience successfully partners with executive teams to define and develop solutions. Skilled in project management to efficiently manage customer deliverables. Creates cross-functional partnerships to drive effectiveness.
Overview
14
14
years of professional experience
5
5
Certifications
Work History
Staff Technical Program Manager
Delphix Software Private Limited
Noida
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Handles four engineering teams with 25 product releases under a Program Portfolio
- Working on multiple releases for the program at the same time.
- Introduced new development processes and release processes to simplify the delivery of products.
- Regularly reviewed training materials and courses, adding updates to keep all information current and pertinent.
- Conducted multiple RCA and retrospective meetings to identify the development process gap and refine it.
- Build multiple dashboards using Jira and OKR tools to track the project, development efficiency, open bugs, and customer issues.
- Ramp-up and adapt quickly to new technology and software applications
- Worked well in a team setting, providing support and guidance.
- Refined development processes, QA process and Release process
- Introduced a new RCA process to effectively identify the root cause and define preventive action items to avoid the reoccurrence of similar issues in the future.
- Gained strong leadership skills by managing programs from start to finish.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Project Management & Release Expert
SAP Labs India Pvt Ltd
Bengaluru
02.2012 - 06.2022
- Works with Agile Cloud development team as Scrum Master, Release Expert and Project Manager by following scrum methodologies to accomplish project milestones and meet demanding timelines
- Creates Test Evaluation Report for Quality Gate: Acceptance of SAP API Business Hub software delivery
- Responsible for Release decisions by reviewing build status, test reports, and product standard reports (Performance, Security and Operations)
- Effectively managing three product scrum teams by following agile scrum principles.
- It involves defining project timeline by considering cost and risk
- Defines test strategy and cloud delivery schedules of SAP API Business Hub application
- Maintained open communication by presenting regular updates on project status to stakeholders and management
- Involved in roll-out of micro-delivery model of development within teams to shorten time to market
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum Framework: sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed and motivated project teams to promote collaboration and keep team members on-task and productive.
- Closely collaborated with project members to identify and quickly address problems.
- Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
- Proactively identify and find ways to resolve issues to prevent distractions and keep projects on track.
- Implemented automation of CI/CD integration for SAP API Business Hub, which helped in reducing manual errors during production deployment
- Lead migration activity of internal productive landscape across data-center within project timeline
- Co-ordinates with cross-LOB's for faster development and delivery of software
- Involved in adoption of best practices in Cloud development process and DevOps culture in team
- Defined KPIs to achieve delivery compliance for SAP API Business Hub Product
- Responsible for sharing root cause analysis (RCA) on live-site or outages reported on SAP API Business Hub service
- Commendable knowledge of SAP On-Premise and SAP Cloud applications and automation framework tools such as Selenium, Cucumber and DevOps tools such as Jenkins, Docker, and Kubernetes by actively participating in all available trainings and workshops
Software Test Engineer
Magna Infotech Deputed To SAP Labs India
Bangalore
06.2010 - 01.2012
- Involved in end-to-end manual testing as SAP Functional test engineer
- Participated in performance testing using SUPA tool for various identified performance scenarios
- Expertise in writing functional test cases and test infrastructure configuration
- Coordinated for different testing activities and involved in various testing phases
- Involved in Customer demo preparation & presentation
- Tracked software bugs and detailed all information regarding findings with accuracy of new defect ratio of 95%
Education
Master of Science - Quality Management
07.2013 - 05.2015
Bachelors of Engineering - Industrial Production Technologies
09.2002 - 07.2006
Skills
Effective communication
Project planning and Management
Conflicts Management
Stakeholder relations and Customer interaction
Risk assessment and mitigation planning
QA tools and DevOps principles
Project Audit and Compliance
Cost & Budget Management
Certification
PMI-PgM Certification
Accomplishments
- Recognized as the top performer of the year 2023.
- I have driven organization-level events such as sustainability and hackathons successfully.
- Participated in Delphix's Philantrophy 2022 and received the Star performer award for driving the initiatives
- Active participation in Delphix's Sustainability Initiative 2023 and organized events such as Expert talks, Cleaning drive and No plastic awareness sessions
- Collaborated with team of 15 in the development of Microsoft Azure template
Timeline
PMI-PgM Certification
07-2023
Staff Technical Program Manager - Delphix Software Private Limited
07.2022 - Current
SAP Project Management Cirriculum
03-2022
Agile Scrum Master
05-2020
DevOps Practitioner
11-2018
ISTQB
04-2013
Project Management & Release Expert - SAP Labs India Pvt Ltd
02.2012 - 06.2022
Software Test Engineer - Magna Infotech Deputed To SAP Labs India
06.2010 - 01.2012
Birla Institute of Technology And Science - Master of Science, Quality Management
07.2013 - 05.2015
Visveshwaraiah Technological University - Bachelors of Engineering, Industrial Production Technologies
09.2002 - 07.2006