Sindhu N
Finance and Administration Business Analyst
Bengaluru
Summary
Accomplished Finance and Administration Business Analyst with extensive experience at IBM, adept in coordinating end-to-end operations and ensuring timely vendor payments. Recognized thrice as Employee of the Month for exceptional performance, demonstrating expertise in SAP ERP, Oracle JDE, and KOFAX Total Agility. Proven track record in mentoring team members, managing escalations, and maintaining process compliance.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Finance and Administration Business Analyst
IBM
Bengaluru
10.2022 - Current
- Coordinate& perform End to End operations from processing of interline brands PO based Invoices to confirming the vendor Payment by fulfilling quality requirements within the TAT time & to meet the Service Level Agreement
- Handling Invoice processing (US , Mexico, Canada),Clearing Volumes up to 250 invoices per day , Worked on Vendor reconciliation
- Proactive follow-up on Billing and Invoice Discrepancies, processing AP Suspense items to process for payment
- Processed requisitions to purchase orders and modified purchase orders as needed in SAP ERP.
- Prepared goods receipt and invoice receipts (GR-IR) documentation using the SAP ERP tool.
- Help to ensure that the Vendors are paid in a timely manner and according to agreed terms
- Resolving the Service-Now tickets according to requirements on any issues related to wrong payment details, re-billing, invoice errors and payment delays
- Working on AP support mailbox of Interline brands
- Updating and registering new vendor
- Resolving on credit hold issues, communicating with clients, vendor and leading the calls for better understandings and helping on isolate the issues
- Working on insight and Oracle JDE for vendor payment activities
- A Part of transition in interline brands to the IBM (Navistar)
- 3 times recognized as employee of the month
- Handling exceptional invoices tracker (Dependency)
- Collecting bank details, vendor classification, and law endorsements for Vendor registration
- Performing the quality check on the invoices processed
- Mentoring the team members and new joiners for the process
- Taking over the SME role in project ,Point of contact for Escalated emails for Management and Clients
- Active participation in Maintaining SLA Tracker , GMD tracker ,Email Allocation Tracker , Attendance Trackers and Daily tickets allocation
- Active member in Organizing and participating in IBM Corporate and Fun events
Senior Process Executive
Cognizant Softvision
Mysuru
04.2019 - 10.2022
- Working for Accounts Payable on client specific software platform (KOFAX TOTAL AGILITY)
- Validating invoice details
- Updating and sending of vendor forms to vendor master team for vendor related issues
- Doing quality check in AP
- Work allocation, QC allocation, consolidation of daily productivity tracker on daily basis
- Deals with invoice processing to verify the vendor invoices (PO & Non-PO) and process them
- Coordinating (Problem Invoice resolution group) invoices with Business unit
- Attended weekly error analysis sessions with team
- Educating the new joiners about the process
- Responsible for all Quality related issues within process
- Acting Team lead in the absence of Team lead and assigning the work to the team
- Co-ordinating with the Managers to understand the business requirements to ensure the Quality of the AP work related always remains the best
- Meeting targets of assigned accounts
- Verifying the invoice rates and finding the duplicates
- Quick resolution for the client quires and problems
- Meeting TAT and SLA and Reporting the daily numbers to team lead
- Completing the reports on daily basis projects
- Doing the internal validation & client validation for all the reports
- Reviewing and prioritizing the requests placed by the clients
- Preparing and updating LWI (Local Work instruction) on regular basis
- Reconcile vendor statements, research and make corrections of discrepancies
- Hands on expert for Vendor maintenance process & Error correction apart from AP on client specific software platform (PEOPLESOFT)
- Lead backup in preparing monthly reports like Process update report, Attendance report and Production report
- Good at excel on generating the monthly report with advance formulas
- Active in organizing events in CSR and Fun Community
- Provided training and guidance to staff members on company updates, new processes and trends
Academic Consultant
Kritavidya Academy
04.2017 - 03.2019
- Helping to maintain office accounts, Calculating Franchise share and Preparing Invoices, Sales tax, Maintaining Accounts Ledger and Bill books
- Entering the Admission and Fee in the SAP ERP on-line portal and Take care of Online transaction, Bank to Bank Transaction and Transaction through Cheque
- Observed developments in teaching methods and technologies to innovate current practices
Education
M.B.A - Finance
BIMS Under Mysuru University
Mysore, KA 07.2014 - 01.2016
B.sc - PMC
Maharani's Science College
Mysore, KA 08.2011 - 08.2014
Intermediate - PCMB
SDM
Mysore, KA 08.2009 - 05.2011
SSLC - State Syllabus
Sri Paramahamsa Vidyanikethana
Mysuru 06.2008 - 05.2009
Skills
- Kofax Total Agility
- SAP ERP Portal Ledger
- Bank Account reconciliation
- Cash book and Day book Monthly Invoicing
- Maintaining Accounts records
- Performance reports
- Requirements gathering
- Project management
Extra-Curricular Activities
Got Distinction in 'National level science talented examination'. Volunteer for Anchoring in college functions.
Timeline
Finance and Administration Business Analyst
IBM
10.2022 - Current
Senior Process Executive
Cognizant Softvision
04.2019 - 10.2022
Academic Consultant
Kritavidya Academy
04.2017 - 03.2019
M.B.A - Finance
BIMS Under Mysuru University
07.2014 - 01.2016
B.sc - PMC
Maharani's Science College
08.2011 - 08.2014
Intermediate - PCMB
SDM
08.2009 - 05.2011
SSLC - State Syllabus
Sri Paramahamsa Vidyanikethana
06.2008 - 05.2009
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