10+ years of solid experience in IT Industry comprising of 5+ years of experience as a Product Owner and Business Analyst in the insurance, benefits, industrial automation, transportation, and banking sectors. Well versed with business requirements elicitation and analysis, quality assurance and experience in envisioning, representing, and translating the product vision from the business area to software development. Good experience in handling Techno Functional roles in SDLC. Also, have an expert understanding of SDLC processes and Agile flavored development methodologies (Waterfall, Kanban and Agile with Scrum Framework).
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Plansource
09.2023 - 01.2024
Company Overview: Plansource USA
Developed and communicated product vision and strategy, ensuring alignment with business goals and stakeholder needs in the Benefits domain
Maintained and prioritized the product backlog based on business value and user feedback, driving efficient achievement of sprint goals
Using BPMN 2.0 to design and model business processes for better understanding and communication
Conducting data modelling to support database design, reporting, and analytics
Collaborated with stakeholders to define detailed user stories, acceptance criteria, and feature specifications, ensuring business goals were met
Facilitated sprint planning sessions, working closely with development teams to refine user stories and prioritize tasks for iterative development
Led User Acceptance Testing (UAT) to validate features, ensuring they met acceptance criteria and user expectations before release
Coordinated product releases, including deployment, communication strategies, and stakeholder updates to ensure smooth delivery of new features
Worked with cross-functional teams, including marketing, operations, sales, and customer support, to align on product positioning, messaging, and go-to-market strategies
Defined and tracked key performance indicators (KPIs) to measure product success and effectiveness, using metrics for strategic decisions and continuous improvement
Applied Agile methodologies like Scrum and Kanban in sprint planning, backlog grooming, and iterative product development
Acted as a liaison between stakeholders and development teams to gather requirements and ensure alignment, particularly in Benefits and data science projects
Analysed customer feedback, usage data, and market trends to guide product improvements and feature prioritization
Collaborated with developers and stakeholders on API validation and seamless system integration, ensuring data integrity and alignment with business requirements
Led data science projects by gathering and defining requirements, working with data scientists to build dashboards and track metrics that provided actionable insights
Conducted data analysis and defined KPIs for data-driven initiatives, using insights from dashboards to support decision-making and continuous improvement
Ensured data accuracy and collaborated with teams to validate and refine analytical models for optimal business impact
Plansource USA
Product Owner /Business Analyst
HCP Anywhere
08.2021 - 09.2023
Company Overview: Hitachi Vantara Pvt Ltd
Take the lead of scrum teams as the Product Owner
Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements
Ensure that the team always has an adequate amount of prior prepared tasks to work on
Plan and prioritize product feature backlog and development for the product
Define product vision, road-map and growth opportunities
Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
Provide backlog management, iteration planning, and elaboration of the user stories
Working with UX to create feature mockups before technical requirements are built around the plans
Involved in User research and usability testing
Demo product iterations to the rest of the company, including to both technical and non-technical teams
Involved in mobile development cycle and guiding the team in building the features of the product
Contribute in preparing the Release Plan
Work closely with Product Management to create and maintain a product backlog according to business value or ROI
Lead the planning product release plans and set the expectation for delivery of new functionalities
Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
Research and analyze market, the users, and the roadmap for the product
Follow our competitors and the industry
Keep abreast with Agile/Scrum best practices and new trends
Assisted in gathering and documenting requirements for various projects, contributing to improved project scope and timelines
Hitachi Vantara Pvt Ltd
Product Owner
WINCC Unified SCADA PI Options
06.2018 - 07.2021
Company Overview: Siemens Technology and Services
Managed a highly effective product development team consisting of one technical team lead, 3-4 developers and 1-2 QA engineers
Facilitated and helped remediate problems, impediments, and defects that could delay the demo and delivery of the user stories in the Agile delivery cycle along with the Scrum Master/Team
Conducted regular review/walkthrough sessions with the Business/internal stakeholders to understand the company's vision and product roadmap and be in line with the same
Created product backlog and authored user stories based on the business requirements from the markets
Facilitated scrum ceremonies like sprint planning and backlog grooming sessions as per scrum framework to help scrum team refine the stories for the build phase
Participated in scrum ceremonies like daily stand-ups, sprint review meetings and retrospective meetings to address the queries on the requirements front and represent business to the IT team
Prioritized and allocated user stories in the Product Backlog and Sprint Backlogs to the IT team for 2-sprint look ahead there by benefitting the stakeholders for review
Performed story point estimation for the user stories with the team for the upcoming sprints based on resource availability and technical complexities of stories
Mitigated the risks on the requirements front that the team came across during the in sprint cycles
Led and coordinated scrum and release activities for a cross-product, cross-group, multiple team product release that allowed the release to ship ahead of schedule
Helped resolve impediments with the scrum master to maximize productivity
Encouraged and implemented process improvements and created team-building opportunities
Siemens Technology and Services
Helped the team achieve ~100% sprint velocity consecutively immediately after resuming the role of PO
Improved the team’s learning curve and extended help to the program in achieving planned velocity by proactively picking the user stories from different process areas and delivering them successfully
After resuming the role of PO, lead the team to achieve a clean exit from the SIT/UAT phases
Led multiple tasks to implement best practices by documenting, tracking end to end life cycle review and signoff processes
Test Analyst
TTA
03.2014 - 05.2018
Company Overview: Transport Ticketing Authority, Government of Victoria, Australia – NTT DATA GDS
Analyze and evaluate requirement of existing and proposed systems
Prepare test strategy documents for software program and releases
Design and review test cases for requirements based on functional specification documents and requirement traceability matrix
Prepare Understanding documents and flow charts for core functionalities and modules
Root cause analysis for defects and advise test process improvement to minimize test seepage
Conduct defect triage with system architects, business analyst, development representatives
Managing team of test analysts and junior testers
Assigning daily test tasks, monitoring daily executions & preparing daily test summary report and weekly test summary reports
Prepare test strategy documents based on project plan and delivery timelines for upcoming software releases
Perform system integration testing, system testing and User acceptance testing
Involved in Automation Infrastructure Development using Selenium
Created Test cases Using Element locators and Selenium Webdriver methods
Enhanced Test cases using Java programming features and TestNG Annotations
Execution of Selenium Test cases and Reporting defects
Involved in Regression Testing using Selenium
Preparation of weekly and monthly status reports
Transport Ticketing Authority, Government of Victoria, Australia – NTT DATA GDS