SINDHU PM

1. Conducted thorough investigations into user-reported content violations, ensuring platform compliance with community guidelines and legal regulations.
2. Implemented proactive measures to prevent fraudulent activities, reducing incidents by 0%.
3. Collaborated with cross-functional teams to develop and refine policies and procedures for maintaining a safe and secure online environment.
4. Responded promptly to escalated user inquiries and concerns regarding trust and safety issues, demonstrating empathy and professionalism.
5. Developed and delivered comprehensive training programs on trust and safety best practices for content moderators and customer support teams.
6. Utilized data analysis and reporting tools to identify trends and patterns in user behavior, enabling proactive risk mitigation strategies.
7. Participated in regular audits and assessments to evaluate the effectiveness of trust and safety protocols and recommend improvements.
8. Contributed to the development and implementation of automated systems for content moderation and risk detection.
9. Stayed updated on industry trends, emerging threats, and regulatory changes related to trust and safety to inform decision-making and strategy development.
10. Collaborated with legal teams to ensure compliance with relevant laws and regulations pertaining to user privacy, content moderation, and online safety.