Sindhu Priya K
Bangalore
Summary
Results-driven Inside Sales Manager known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, strategic sales planning, Business Development, GTM strategies, Growth, Expansion and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and foster team development and organization revenue growth .
Seasoned Inside Sales Manager with a background in leading successful sales teams to exceed business objectives. Strengths include development of compelling sales strategies, fostering team collaboration, and cultivating strong customer relationships. Known for effective leadership skills and ability to significantly improve sales performance. Notable impact includes driving revenue growth through innovative sales initiatives.
Professional with over 14 years of experience in Pre-Sales, Sales, Marketing and Business Development operations and Alliance management roles across Life sciences, Pharma, Biotech, Healthcare, ecommerce, SAAS, IT, Government, Real estate, Consumer goods, Beauty and personal care, Biotechnology, Infra, Oil , Gas & Power, Human Resources, Agriculture, Automotive, Food and Beverage, Banking, Transport, Sustainability, Education, Sports, Finance, Pharma and etc sectors in various functionalities such as Program Management, Marketing ,Procurement, Supplychain, Catalogue management, Sales, Business Development, GTM strategies, Multichannel digital enablement etc..., Demonstrated success in project and program management using Six Sigma and Agile methodologies to enhance process efficiency and ensure successful pilot and project launches. Skilled in collaborating with cross-functional teams to implement various solutions that drive business growth. Strong analytical capabilities and business acumen evidenced by managing digital transformation projects and revenue-generating initiatives.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Results-driven Inside Sales Manager known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, strategic sales planning, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and foster team growth.
Seasoned Inside Sales Manager with a background in leading successful sales teams to exceed business objectives. Strengths include development of compelling sales strategies, fostering team collaboration, and cultivating strong customer relationships. Known for effective leadership skills and ability to significantly improve sales performance. Notable impact includes driving revenue growth through innovative sales initiatives.
Overview
14
14
years of professional experience
2020
2020
years of post-secondary education
Work History
Manager
Ernst & Young
Bangalore
07.2019 - Current
- Negotiated mutually beneficial contracts with partners, ensuring long-term success for both parties.
- Facilitated knowledge sharing across the global alliance network, fostering continuous learning and improvement among all members involved.
- Designed strategy and executed growth with alliances supporting business goals.
- Organized events such as webinars and conferences, showcasing the value of the alliance partnership to potential clients and industry leaders.
- Developed a comprehensive global alliance strategy that aligned business objectives and partner capabilities for mutual growth.
- Evaluated potential alliances by conducting thorough market research and due diligence assessments.
- Maintained partner relationships across entire lifecycle from onboarding to ongoing success.
- Implemented robust tracking systems to monitor partnership performance metrics, enabling data-driven decision making.
- Spearheaded cross-functional teams to execute joint initiatives, driving innovation and collaborative success.
- Identified areas of improvement within partnerships, implementing action plans to address gaps and optimize results.
- Championed internal alignment on global alliance goals by delivering informative presentations and fostering executive buy-in.
- Managed the onboarding process for new partners, providing training and support to ensure seamless integration into the alliance network.
- Handling Project Management for Clients Process Excellence and Value Management Streams
- Managed daily operations of inside sales processes for efficiency and effectiveness.
- Developed and implemented sales strategies to enhance customer engagement.
- Analyzed market trends to identify opportunities for growth and expansion.
- Collaborated with marketing to align campaigns with sales initiatives and goals.
- Maintained CRM system for tracking leads, opportunities, and customer interactions.
- Facilitated regular meetings to review performance metrics and adjust tactics accordingly.
- Built strong relationships with clients to ensure satisfaction and repeat business.
- Participated in weekly strategy sessions with executive leadership team to brainstorm new ideas for growth initiatives.
- Communicated with repeat customers to build long-term relationships.
- Assisted in developing promotional campaigns aimed at increasing brand awareness among target audiences.
- Managed a team of 5 inside sales representatives, providing guidance, coaching and training.
- Worked with marketing department to prepare campaigns for lead generation.
- Monitored daily sales activities of the inside sales team members through reports generated from the CRM system.
- Analyzed customer data to identify potential opportunities for growth in new markets.
- Conducted weekly one-on-one meetings with each inside sales representative to review performance and set individual goals.
- Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.
- Scheduled regular team meetings to discuss current projects, provide updates on progress and share best practices.
- Collaborated with marketing department to develop promotional materials that highlighted product features and benefits.
- Fielded customer feedback and complaints.
- Provided technical support when needed for customers who had questions about products or services.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
- Managed performance and salary reviews.
- Researched competitive products in order to stay informed of market trends and industry developments.
- Developed and implemented effective sales strategies to increase revenue.
- Created detailed proposals outlining product offerings, pricing models, delivery timelines and payment terms.
- Implemented an incentive program designed to motivate employees and encourage them to exceed their targets.
- Identified areas where processes could be improved within the organization in order to streamline operations.
- Created reports on the overall performance of the inside sales team, including monthly revenue figures and client retention rates.
- Negotiated contracts between customers and vendors while adhering to company policies regarding pricing structures.
- Organized trade shows and events as part of the company's outreach efforts.
- Facilitated implementation of new technology.
- Increased company profit through effective employee training.
- Maintained accurate records of all customer interactions using CRM software.
- Resolved customer complaints regarding sales and service.
- Conducted market research and reported on competitors.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Supported sales team members to drive growth and development.
- Directed and coordinated products, services and sales activities.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Gained market share in new sales performance through aggressive team training.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Senior Associate
Indegene
Bengaluru
04.2019 - 07.2019
- Led cross-functional projects to enhance client engagement strategies.
- Developed training materials for staff on industry best practices.
- Collaborated with clients to understand their needs and deliver tailored solutions.
Eprocurement Solutions Business Partner
Premier Farnell, an Avnet's Company
01.2017 - 01.2019
- Domain: ecommerce B2B
Assistant Manager
EXL
Bengaluru
01.2017 - 11.2017
- Managed day-to-day operations and coordinated team activities across departments.
- Developed training materials and conducted workshops for new team members.
Procurement & Supply Chain Operations Specialist
Cerner Corporation
Bangalore
01.2015 - 01.2017
- Domain: Product Management, Supply chain Management, eProcurement & Catalog Management
Catalog Analyst
Amazon Development Center
Bangalore
07.2013 - 10.2015
- Domain: Ecommerce B2C
Process Associate QA Backoffice
Infocon International pvt ltd.
01.2012 - 01.2013
- Domain: e-commerce, Social Media and Market Research
Education
MBA: System And Business Operations -
GITAM University
SSLC -
Chinmaya Vidyalaya School
INTERMEDIATE -
VMRC
GunturPost-Graduation -
Oxford College of Science
BangaloreSkills
- Global Alliance operations Management
- Cloud Solutions
- SaaS Solutions
- On-premise Solutions
- SAP
- Oracle
- IBM Cloud Websphere
- Amazon Cloud Central
- Microsoft Apps
- Salesforce
- ServiceNow
- Click view
- Aris
- Clarigen
- Veeva Vault
- Procurement
- Data Management
- Document Management
- Sales
- Marketing
- Business Development
- Operations
- Project oversight
- Business insight
- Content management
- GTM strategies
- Multichannel marketing analytics
- Business Analysis
- Revenue operations Management
- Pipeline management
- Leads management
- Expenditure analysis
- Category optimization
- Collaborative innovations
- Change leadership
- Transition leadership
- Project Management
- Program Management
- Organizational transformation
- Operational efficiency
- Process optimization
- Streamlined workflows
- Compliance oversight
- Risk assessment
- Issue tracking
- End-to-end solution administration
- Market Analysis
- Systematic trend evaluation
- Collaborative leadership
- Management of exceptions
- Resolution of escalations
- Enterprise resource planning
- Electronic data interchange
- Application lifecycle management
- Customer experience
- UI/UX enhancement
- Vendor relations
- Client relations
- Stakeholder collaboration
- Partnership development
- Training facilitation
- Analysis
- Reporting
- Technical applications knowledge
- User experience design
- Tool utilization
- Platform management
- JIRA
- Project management tools
- Clarizen expertise
- SAP ARIBA modules
- DMS testing expertise
- Link object analysis
- Integration processes
- Service assessment
- Product assessment
- AS400 data processing
- Transaction analysis
- Performance enhancement
- Salesforce solutions
- Client account oversight
- CRM systems knowledge
- Analytical insights
- Reporting capabilities
- Content management system
- SQL
- Oracle PS Query
- Data Analysis
- Critical thinking skills
- Business intelligence solution
- Dashboard creation
- Procurement management
- Product management
- Vendor management expertise
- Digital commerce
- B2B EDI solutions
- B2C EDI solutions
- CXML order integration
- Invoice integration
- Transaction processing expertise
- Data transfer solutions
- Supply chain optimization
- URL testing
- SOAP UI
- Incident management tools
- JIRA ServiceNow
- Remedy Supportworks proficiency
- Change management strategies
- Tool adaptation
- ERP solutions
- Web Application Development
- Punchout management
- IBM WebCommerce solutions
- IBuy system knowledge
- Website improvement
- Presentation tools
- Market research
- Contract negotiation
- Client engagement
- Cross-functional collaboration
- Performance tracking
- Event organization
- CRM software
- B2B sales strategy
- Process improvement
- Supply chain management
- Effective communication
- Team leadership
- Problem solving
- Training development
- Relationship management
- Prospect qualification
- Data entry
- Payment processing
- Tenacious follow-up
- Upselling and cross selling
- Lead qualification
- Sales and negotiation
- Client relationship management
- Sales expertise
- Key relationship management
- Solution coordination
- Sales closing
- Consultative sales approach
- Clear and articulate phone manner
- Contract management
- Sales presentations
- Warm calling
- Objection handling
- Sales cycle management
- Attention to detail
- Product knowledge
- Dependable
- Relationship development
- B2C sales
- Revenue growth
- Promotional selling
- Telephone sales
- Brand exposure strategy
- Project development
- Persuasive negotiator
- Customer relationship building
- Regional sales
- Database management
- FLUENT IN [LANGUAGE]
- Analytical thinking
- Relationship building and management
- Sales representative of the month award
- Salesforce CRM
- Interpersonal communication
- Email and phone etiquette
- Goals and performance
- Exceptional customer service
- Excellent time management
- Cold calling expertise
- Territory management
- Cold calling
- Sales pipeline management
- Customer relationship management
- Closing techniques
- Account acquisition
- New business development
- Expansive personal network
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Personal Information
Title: Alliance Operations Manager
Languages
English
First Language
Telugu
Advanced
C1
Hindi
Advanced
C1
Spanish
Beginner
A1
Kannada
Beginner
A1
Strengths Hobbies
Good communication skills, Hard worker, Positive attitude, Self-confidence, Patience, Loyal, Diligence, Quality oriented, Dance, Singing, Gardening, Reading Books, Exploring New things, Listening Music, Watching TV, Talking to people, Management Roles, Learning and Development
Timeline
Manager
Ernst & Young
07.2019 - Current
Senior Associate
Indegene
04.2019 - 07.2019
Assistant Manager
EXL
01.2017 - 11.2017
Eprocurement Solutions Business Partner
Premier Farnell, an Avnet's Company
01.2017 - 01.2019
Procurement & Supply Chain Operations Specialist
Cerner Corporation
01.2015 - 01.2017
Catalog Analyst
Amazon Development Center
07.2013 - 10.2015
Process Associate QA Backoffice
Infocon International pvt ltd.
01.2012 - 01.2013
MBA: System And Business Operations -
GITAM University
SSLC -
Chinmaya Vidyalaya School
INTERMEDIATE -
VMRC
Post-Graduation -
Oxford College of Science